Tech-Savvy Retail Consultant — Customer Experience & Sales

Telstra Corporation; Adelaide; On-site; AUD 66,000 - 81,000; Full time

Benefits offered by this job

Telstra discounts

Flexible hours

Paid parental leave

Career development

Job summary

Telstra is seeking a friendly Retail Customer Service & Sales Consultant in Adelaide to help customers find tech solutions that fit their needs. You’ll be the trusted expert, delivering warm, personalised service while driving sales targets.

You’ll join an iconic Aussie brand, receive competitive remuneration, employee discounts, and flexible working options that support your work-life balance. Training and growth are available through our Future Ready program.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Strong ability to drive sales while delivering great service.
• Willingness to learn about Telstra products and solutions.
• Customer-centric approach with a positive, can-do attitude.

Responsibilities

• Deliver exceptional customer experiences by helping customers select products and services.
• Be the go-to tech expert, staying up-to-date with gadgets and offerings.
• Achieve and exceed sales targets and KPIs while keeping customers connected.

Skills

Communication

Sales skills

Problem solving

Learning mindset

Customer service

Job description

Telstra is seeking a friendly Retail Customer Service & Sales Consultant in Adelaide to help customers find tech solutions that fit their needs. You’ll be the trusted expert, delivering warm, personalised service while driving sales targets.

You’ll join an iconic Aussie brand, receive competitive remuneration, employee discounts, and flexible working options that support your work-life balance. Training and growth are available through our Future Ready program.