Tech-Savvy Retail Consultant | Elevate Service & Sales

Telstra Corporation; Ballarat; Hybrid; AUD 45,000 - 50,000; Part time

Benefits offered by this job

12% Superannuation

30% off Telstra services

16 weeks of paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Up to 4 weeks additional leave

Access to LinkedIn Learning

Job summary

Telstra Retail in Ballarat is seeking a Part-Time Customer Service & Sales Consultant to deliver exceptional customer experiences and expert product guidance. You will help customers choose the right solutions, activate services, and troubleshoot simple issues, contributing to store performance.

You’ll work with an iconic Aussie brand, receive competitive hourly pay, and enjoy generous benefits including flexible hours, staff discounts, and opportunities for career growth within Telstra.

Qualifications

• Excellent communication and customer service skills.
• Ability to think on your feet and tailor solutions for customers.
• Motivation to meet and exceed sales targets and KPIs.
• Willingness to learn and grow in a dynamic retail environment.
• Positive attitude and ability to stay productive during busy periods.
• Previous customer-facing experience is a plus, training will be provided.

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs.
• Be the Go-To Tech Expert: Stay up-to-date with gadgets and services to provide informed guidance.
• Achieve and Excel: Use consultative selling skills to meet sales targets and KPIs.
• Collaborate and Contribute: Work with your team to create a welcoming store environment.

Skills

Great Communication Skills

Solution-Oriented

Sales Drive

Learning Mindset

Resilience & Positivity

Customer-Facing Experience

Job description

Telstra Retail in Ballarat is seeking a Part-Time Customer Service & Sales Consultant to deliver exceptional customer experiences and expert product guidance. You will help customers choose the right solutions, activate services, and troubleshoot simple issues, contributing to store performance.

You’ll work with an iconic Aussie brand, receive competitive hourly pay, and enjoy generous benefits including flexible hours, staff discounts, and opportunities for career growth within Telstra.