Part-Time Retail Tech Advisor - Customer Service & Sales

New Era Technology; Ballarat; On-site; AUD 38,000 - 54,000; Part time

Job summary

Telstra Ballarat is seeking a Part Time Customer Service & Sales Consultant to assist customers with product selection, service activation, and basic troubleshooting, delivering friendly, knowledgeable service. You will combine frontline support with consultative selling to help customers find solutions that fit their needs while contributing to store performance.

This role offers flexible hours, competitive hourly pay, and opportunities for training and career growth within a leading Aussie

Qualifications

• Frontline customer service experience preferred.
• Retail or sales background helpful.
• Ability to explain products clearly.
• Knowledge of Telstra products is a plus.

Responsibilities

• Help customers find the right products and services and ensure a memorable Telstra visit.
• Be the Go-To Tech Expert by staying up-to-date with gadgets and services.
• Achieve and Excel by meeting and exceeding sales targets and KPIs.
• Collaborate with teammates to create a welcoming store environment.

Skills

Great Communication Skills

Solution-Oriented Mindset

Sales Drive

Willingness to Learn

Resilience

Job description

Telstra Ballarat is seeking a Part Time Customer Service & Sales Consultant to assist customers with product selection, service activation, and basic troubleshooting, delivering friendly, knowledgeable service. You will combine frontline support with consultative selling to help customers find solutions that fit their needs while contributing to store performance.

This role offers flexible hours, competitive hourly pay, and opportunities for training and career growth within a leading Aussie