Tech-Savvy Retail Consultant: Elevate Customer Solutions

Telstra; North Sydney Council; On-site; AUD 45,000 - 48,000; Full time

Benefits offered by this job

Telstra discounts

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

LinkedIn Learning access

Future Ready program

Flexible hours

Job summary

Telstra, Australia’s iconic brand, is hiring a Retail Customer Service & Sales Consultant to help customers find tech solutions and create memorable in-store experiences. You’ll be the go-to tech expert, guiding choices and building trust with every interaction.

With a focus on meeting sales targets and KPIs, you’ll collaborate with teammates, enjoy flexible hours, and access generous leave and learning programs as part of Telstra's inclusive culture.

Qualifications

• Excellent communication skills and a friendly in-store presence.
• Ability to understand customer needs and tailor solutions.
• Sales-driven and KPI oriented.
• Willingness to learn about Telstra products and services.
• Positive, resilient attitude and team player.

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Skills

Communication skills

Solution-driven

Sales aptitude

Learning mindset

Resilience

Customer-facing experience

Job description

Telstra, Australia’s iconic brand, is hiring a Retail Customer Service & Sales Consultant to help customers find tech solutions and create memorable in-store experiences. You’ll be the go-to tech expert, guiding choices and building trust with every interaction.

With a focus on meeting sales targets and KPIs, you’ll collaborate with teammates, enjoy flexible hours, and access generous leave and learning programs as part of Telstra's inclusive culture.