Tech-Savvy Retail Consultant: Elevate Customer Experience & Sales

Telstra; Adelaide; On-site; AUD 45,000 - 58,000; Full time

Benefits offered by this job

12% Superannuation

Telstra Discounts

Parental Leave 16 Weeks

Flexible Hours

Learning & Growth Programs

Recognition Programs

Inclusive Culture

Job summary

Telstra in Adelaide is hiring a Retail Customer Service & Sales Consultant to help customers find the right tech solutions and create memorable experiences in-store.

You'll be the go-to tech expert, stay updated on the latest gadgets and services, and use consultative selling to meet and exceed KPIs while keeping customers connected. This is a chance to join an iconic Australian brand and grow with supportive colleagues.

Qualifications

• Strong communication skills and ability to connect with customers.
• Ability to tailor solutions for individual customers.
• Motivation to meet and exceed sales targets and KPIs.
• Willingness to learn about Telstra products and services.
• Positive, resilient attitude in a fast-paced store environment.
• Previous customer-facing experience is a plus but not required.

Responsibilities

• Help customers find the right products and services to suit their needs.
• Stay up-to-date with the latest gadgets and services to offer informed guidance.
• Achieve and excel by using consultative selling to meet KPIs while keeping customers connected.
• Collaborate with your team to create a welcoming environment where store goals are met.

Skills

Communication

Solution-oriented

Sales Drive

Learning Mindset

Resilience

Customer-facing

Job description

Telstra in Adelaide is hiring a Retail Customer Service & Sales Consultant to help customers find the right tech solutions and create memorable experiences in-store.

You'll be the go-to tech expert, stay updated on the latest gadgets and services, and use consultative selling to meet and exceed KPIs while keeping customers connected. This is a chance to join an iconic Australian brand and grow with supportive colleagues.