Tech-Savvy Retail Consultant Elevate Customer Experience

Telstra; Dubbo; On-site; AUD 44,000 - 52,000; Part time

Benefits offered by this job

12% Superannuation

Staff discounts 30%

Flexible working hours

Parental leave options

Telstra training programs

Job summary

Telstra is seeking a Part Time Customer Service and Sales Consultant at Dubbo Mall. You will assist customers with product selection, service activation, and troubleshooting basic issues.

You’ll be the go‑to tech expert, deliver exceptional customer experiences, and work with your team to meet sales targets and KPIs. The role offers flexible hours and supportive development opportunities.

Qualifications

• Excellent communication skills and the ability to connect with customers.
• Solution-oriented mindset with a customer-first approach.
• Strong drive to meet and exceed sales targets and KPIs.
• Willingness to learn and adapt in a dynamic retail environment.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Be the go-to tech expert, staying up-to-date with Telstra offerings.
• Use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with the team to maintain a welcoming store environment.

Skills

Great communication skills

Solution-oriented

Sales drive

Customer-facing experience

Resilience and positivity

Passion for learning

Job description

Telstra is seeking a Part Time Customer Service and Sales Consultant at Dubbo Mall. You will assist customers with product selection, service activation, and troubleshooting basic issues.

You’ll be the go‑to tech expert, deliver exceptional customer experiences, and work with your team to meet sales targets and KPIs. The role offers flexible hours and supportive development opportunities.