Tech-Savvy Retail Consultant: Customer Solutions & Sales

Telstra Corporation; Brisbane; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

30% Telstra discount on services

16 weeks parental leave

Telstra Extra Day Off

Training & Career Growth opportunities

Flexible working hours

Job summary

Telstra Retail Browns Plains is seeking a Customer Service & Sales Consultant to assist customers with product selection, service activation and basic troubleshooting in-store. You will create positive experiences through clear communication and adherence to retail standards.

Join Telstra, a iconic Aussie brand, and bring expert advice to customers while contributing to store performance and customer satisfaction with a friendly, can-do attitude.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to think on your feet and tailor solutions.
• Proven ability to meet or exceed sales targets and KPIs.
• Experience engaging customers in a retail setting is a plus.

Responsibilities

• Help customers find the right products and services in-store.
• Assist with service activation and basic troubleshooting.
• Contribute to store performance and achieve KPIs.
• Collaborate with team to create a welcoming environment.

Skills

Communication

Solution-oriented

Sales drive

Customer-facing experience

Adaptability/techsavvy

Job description

Telstra Retail Browns Plains is seeking a Customer Service & Sales Consultant to assist customers with product selection, service activation and basic troubleshooting in-store. You will create positive experiences through clear communication and adherence to retail standards.

Join Telstra, a iconic Aussie brand, and bring expert advice to customers while contributing to store performance and customer satisfaction with a friendly, can-do attitude.