Tech-Savvy Retail Consultant: Customer Service & Sales

Telstra Corporation; Western Australia; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Free prescription glasses

Family & Friends discounts

Training opportunities

Supportive team environment

Career progression

Job summary

Oscar Wylee is looking for an Optical Assistant in Claremont. This dynamic role focuses on delivering exceptional customer service while aiming to exceed sales targets. You will engage with customers, providing expert recommendations and eyewear advice.

Join a supportive team that thrives in a fast-paced retail environment. Enjoy perks such as free glasses and discounts, while also learning about eyewear styling.

Qualifications

• Strong background in fast-paced retail settings.
• Excellent communication skills.
• Highly motivated and ready to take initiative.
• Approachable and empathetic with customers.
• Flexible to work late evenings and weekends.

Responsibilities

• Engage with customers to identify eyewear needs.
• Provide expert recommendations and styling advice.
• Maintain a positive presence in the store.
• Support fellow team members for a harmonious environment.
• Ensure customers leave the store happy.

Skills

Customer service

Retail experience

Communication skills

Proactive

Teamwork

Job description

Customer Service and Optical Assistant - Claremont

Job Description

Join our team as an Optical Assistant, a dynamic and engaging role where you’ll aim to deliver exceptional customer service, and exceed sales targets.

• Actively engaging with customers to identify their eyewear needs and delivering top-notch service, aiming to go above and beyond to exceed sales targets.
• Provide expert recommendations and eyewear styling advice to customers, ensuring they find the best frames for them!
• Bringing a positive and energetic presence to the store everyday, making sure customers queries and needs are well and truly met
• Offeringyour support to fellow team members and contributing to a harmoniousand supportive work environment.

About You:

• Strong background in fast-paced retail settings
• Excellent communication skills - direct and easy for customers to understand.
• Highly motivated and proactive, ready to step in and take initiative to ensure customers leave the store happy.
• A people person, ready to offer assistance with an approachable and empathetic manner
• Flexible to work late evening and weekends
• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year!
• Work in our beautiful store located in Claremont Quarter Shopping Precinct on the ground floor, just past Coles. The store is easily accessible with Claremont Train Station only a short walk away, several bus routes servicing the area, and parking available at Claremont Quarter for up to 3 hours. Check out our store page here! Click here to view our Claremont Store !
• Work with a supportive and energetic team in a fast-paced retail environment, with a strong focus on coaching, collaboration and celebrating the big wins together!
• The opportunity to learn about all things eyewear through training, including styling with our many frames on offer!
• A clear career trajectory with opportunities for management roles in the future

Perks:

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year!
• Work in our beautiful store located in Claremont Quarter Shopping Precinct on the ground floor, just past Coles. The store is easily accessible with Claremont Train Station only a short walk away, several bus routes servicing the area, and parking available at Claremont Quarter for up to 3 hours. Check out our store page here! Click here to view our Claremont Store !
• Work with a supportive and energetic team in a fast-paced retail environment, with a strong focus on coaching, collaboration and celebrating the big wins together!
• The opportunity to learn about all things eyewear through training, including styling with our many frames on offer!
• A clear career trajectory with opportunities for management roles in the future

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide.

Our Claremont store sits within the stylish Claremont Quarter precinct, offering a wide range of retail and dining options. After work, you can enjoy nearby coastal spots such as Cottesloe Beach and the surrounding foreshore, perfect for relaxing walks and enjoying the seaside atmosphere.

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!