Customer Service and Optical Assistant

Oscar Wylee; Townsville City; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

2 x free prescription eyewear per calendar year

Job summary

A leading optometry company is seeking an Optical Assistant in Townsville City. In this role, you will engage customers, provide expert eyewear styling advice, and elevate brand visibility. Ideal candidates have a retail background, excellent communication, and a passion for customer service. Successful applicants will thrive in a dynamic retail environment and can work flexible schedules. Join a global network dedicated to exceptional patient care and fashion-forward eyewear.

Qualifications

• Proven background in a fast-paced retail setting.
• Communication is direct, easy to understand, and complemented by outstanding listening skills.
• Brings a positive and friendly vibe wherever you are.
• Innate ability to connect with people, marked by approachability and empathy.
• Passionate about delivering top-tier customer service in every interaction.
• Availability extends to late evenings and weekends.

Responsibilities

• Actively engage with customers to identify their needs and deliver top-notch service.
• Utilize training to offer eyewear styling advice.
• Bring a dynamic energy into the store for enjoyable customer visits.
• Support fellow team members, contributing to a harmonious work environment.
• Take proactive steps to elevate brand visibility.

Skills

Retail Acumen

Crystal-Clear Communication

Driven and Upbeat

People Savvy

Customer-Centric

Flexible Schedule

Job description

Receive 2 x free prescription eyewear per calendar year to keep you on trend!

Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand and Canada, employing 1000+ worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique and fashionable product to all.

We are an ambitious, solutions focused and energetic group passionate about making a positive difference to communities needing access to this important service. Our inhouse designers are influenced by the latest global fashion trends and bring the product to the customer direct from our manufacturers.

About The Role

Join us as an Optical Assistant, and embark on a rewarding career journey. You'll receive comprehensive training, and our dedicated team will be right beside you, offering support every step of the way.

• Smash Sales Goals: Actively engage with customers to identify their needs and deliver top-notch service, aiming not only to meet but exceed sales targets.
• Expert Recommendations: Utilise your training to offer eyewear styling advice.
• Energise the Atmosphere: Bring a dynamic energy into the store, making every customer's visit an enjoyable and memorable one.
• Team Spirit: Consistently offer your support to fellow team members, contributing to a harmonious work environment.
• Boost Brand Presence: Take proactive steps to elevate the visibility and awareness of our brand.

About The Person

This is a great opportunity for someone interested in obtaining healthcare experience in a familiar retail setting. Successful applicants will posses the following:

• Retail Acumen: Proven background in a fast-paced retail setting.
• Crystal-Clear Communication: Your communication is direct and easy to understand, complemented by outstanding listening skills.
• Driven and Upbeat: Your high level of motivation is infectious, and you bring a positive and friendly vibe wherever you are.
• People Savvy: You have the innate ability to connect with people, marked by approachability and empathy.
• Customer-Centric: You're passionate about delivering top-tier customer service in every interaction.
• Flexible Schedule: Your availability extends to late evenings and weekends.

If you are interested in joining a growing global network of optometry service providers please apply. We look forward to reading your application.

Due to the high volume of applications we typically receive for our roles we are only able to respond to shortlisted applications. However, by applying for this role you will have joined our talent community which will enable us to consider you for other opportunities with Oscar Wylee.