In-Store Tech Solutions Consultant

Telstra Corporation; Mackay Regional; On-site; AUD 63,000 - 85,000; Full time

Benefits offered by this job

12% superannuation

Telstra discounts

Parental leave 16 weeks

Learning programs

Flexible hours

Job summary

Telstra Corporation in Mackay is seeking a Retail Customer Service & Sales Consultant to assist customers with product selection, service activation and basic troubleshooting. You’ll help create positive experiences by communicating clearly and upholding retail standards.

This role offers a competitive fixed remuneration of AU$73,550 per year, 12% superannuation, Telstra discounts, and flexible hours. You’ll have access to 17,000+ LinkedIn Learning programs and opportunities for career growth

Qualifications

• Strong communication and customer service skills.
• Willingness to learn and adapt in a fast-paced retail environment.
• Experience achieving sales targets is a plus.

Responsibilities

• Help customers find right products and services.
• Provide frontline support and troubleshoot basic issues.
• Meet and exceed sales targets and KPIs.
• Collaborate with team to maintain a welcoming store environment.

Skills

Communication skills

Sales experience

Customer service

Problem solving

Adaptability

Job description

Telstra Corporation in Mackay is seeking a Retail Customer Service & Sales Consultant to assist customers with product selection, service activation and basic troubleshooting. You’ll help create positive experiences by communicating clearly and upholding retail standards.

This role offers a competitive fixed remuneration of AU$73,550 per year, 12% superannuation, Telstra discounts, and flexible hours. You’ll have access to 17,000+ LinkedIn Learning programs and opportunities for career growth