Tech-Savvy Retail Consultant: Customer Experience Pro

Singapore Telecommunications; Cairns Regional; On-site; AUD 41,000 - 55,000; Part time

Benefits offered by this job

Employee discounts

Counselling support

Flexible rosters

Diversity networks

Wellbeing programs

Job summary

Optus is seeking a Casual Retail Service Consultant for our Smithfield team in Cairns. You will be the face of Optus, delivering standout customer experiences and guiding customers through our range of tech products with clarity and enthusiasm.

Bring your friendly personality, problem-solving mindset, and ability to build rapport with customers to help them find personalised solutions. Flexible rosters and employee discounts enhance your experience with Optus.

Qualifications

• Ability to understand customer needs and deliver genuine support.
• Ability to explain tech products in simple terms.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Explore and explain our range of tech products and services.
• Uncover customer needs and deliver personalised solutions.
• Create a warm, welcoming environment for customers.

Skills

Customer service

Tech explainer

Empathy

Composure under pressure

Team spirit

Job description

Optus is seeking a Casual Retail Service Consultant for our Smithfield team in Cairns. You will be the face of Optus, delivering standout customer experiences and guiding customers through our range of tech products with clarity and enthusiasm.

Bring your friendly personality, problem-solving mindset, and ability to build rapport with customers to help them find personalised solutions. Flexible rosters and employee discounts enhance your experience with Optus.