Tech-Savvy Administrator for Client Operations

Allan Hall Business Advisors; Orange City Council; On-site; AUD 60,000 - 72,000; Full time

Job summary

MBC Group Services is seeking a highly organized administrator to support client experience and operations in a growing accounting firm located in NSW.

You will implement efficient cloud-based workflows using Xero, FYI, CAS 360 and DocuSign, helping to improve processes and client experience while developing your career within a collaborative team.

This role offers stability, variety, and opportunities to grow as the firm expands.

Qualifications

• Experience in administration within accounting or professional services is preferred.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Proactive, solutions-focused with high attention to detail and good communication.

Responsibilities

• Serve as a key contact for clients, handling phone and email enquiries and reception duties.
• Collect and organise client information to support accounting, bookkeeping and SMSF teams.
• Coordinate meetings, manage diaries and schedule appointments.
• Prepare, distribute and lodge documents and reports.
• Maintain accurate records across FYI, Xero, CAS 360 and DocuSign.
• Support compliance processes such as ASIC renewals and audit administration.
• Assist with general office coordination and administration tasks.
• Support marketing activities including events, social media and promotions.
• Manage competing priorities to ensure deadlines and workflows stay on track.
• Contribute to process improvements and support a positive team culture.

Skills

Administration

Client relationships

Multitasking / time management

Digital literacy

Education

Cert III/IV in Business Administration

Tools

Xero

FYI

CAS 360

DocuSign

Job description

MBC Group Services is seeking a highly organized administrator to support client experience and operations in a growing accounting firm located in NSW.

You will implement efficient cloud-based workflows using Xero, FYI, CAS 360 and DocuSign, helping to improve processes and client experience while developing your career within a collaborative team.

This role offers stability, variety, and opportunities to grow as the firm expands.