Administration Support

seek.com.au; City of Melbourne; On-site; AUD 65,000 - 75,000; Full time

Job summary

Seek.com.au in Melbourne is seeking a client services administrator to join a growing accounting firm. You will greet clients, manage calls and emails, draft engagement letters, onboard/offboard clients, and maintain databases.

There is flexibility with the work pattern: a 4 day week or 5 shorter days. Experience in Public Practice and solid Xero experience are essential, along with excellent written and verbal interpersonal skills.

Qualifications

• Experience as an Administrator or Client Services Coordinator in Public Practice is essential.
• Solid Xero software experience.
• Excellent written and verbal interpersonal skills.

Responsibilities

• Greet clients and manage incoming calls and emails.
• Draft engagement letters and other client correspondence.
• Client onboarding, offboarding and maintaining client databases.
• Liaise with the ATO to organise lodgement deferrals and payments.
• Maintaining client company registers and internal documents.
• Coordinate appointments with clients.

Skills

Administrative experience

Client services coordination

Interpersonal communication

Tools

Xero

Job description

Due to steady growth a great opportunity has arisen within the client services team of this growing Award winning Accounting firmtojoin a friendly team where you will be managing Client documentation supportingall client administration & document management.There is an option to work a 4 day week or 5 shorter days.

Key day to day responsibilities:

• Greeting clients & managing incoming calls & emails
• Draft engagement letters & other client correspondence.
• Client onboarding, offboarding and maintaining client databases.
• Liaise with the ATO to organise lodgement deferrals, & payments.
• Maintaining client company registers and internal documents
• Coordinate appointments with clients

Skills & experience to be successful:

• Experienceasan Administrator or Client Services Coordinator in Public Practice is ESSENTIAL
• Solid Xero software experience
• Excellent written & verbal interpersonal skills