Administration All-Star

Taxmania; Ipswich City; On-site; AUD 55,000 - 75,000; Full time

Job summary

Taxmania is seeking a proactive Administration Specialist to support our busy accounting practice. You will run daily operations, ensure compliance workflows, and be the friendly face for a diverse client base.

This role requires at least 3 years in administration within an accounting setting, strong problem-solving skills, and solid Xero experience. You will work autonomously while collaborating with a down-to-earth team and liaising with ATO, ASIC, and ABR as needed.

Qualifications

• 3+ years of administration experience in an accounting practice.
• Strong communication and client service mindset.
• Proficiency in Xero and familiarity with regulatory bodies (ATO, ASIC, ABR).

Responsibilities

• Compliance management: handle documentation for ASIC, ATO, ABR.
• System operations: manage daily data and workflows using Xero and related tools.
• Tax & compliance knowledge: understand PAYG Instalments and basic accounting concepts.
• Client engagement: provide empathetic, professional service to diverse clients.
• Autonomous problem solving: identify bottlenecks and implement solutions independently.

Skills

Xero proficiency

FYI

Ignition

Now Infinity

Client service

Regulatory liaison

Tools

FYI

Ignition

Now Infinity

Job description

A Culture of Trust: We believe in freedom, not micro-management. Your expertise is respected, and you’ll have the freedom to manage your day your way.

Supportive & Collaborative Team: While you'll work independently, you'll be part of a close-knit, down-to-earth team that values collaboration and a good laugh.

Continuous Growth: Work with modern cloud tech (Xero, FYI, Ignition) and expand your skill set in a forward-thinking practice.

About the role

We are looking for a proactive, experienced, and autonomous Administration Specialist to join our busy accounting firm. This is a hands-on role where you will be the engine room of our office, ensuring daily operations and compliance workflows run seamlessly. While we are looking for someone who can work independently and solve problems on their own, you will also be a welcoming face (and voice) for our diverse range of clients from all walks of life.

Key responsibilities

Compliance Management: Confidently handle and process documentation for ASIC, the ATO, and the ABR.

System Operations: Manage day-to-day data and workflows utilizing Xero (alongside FYI, Ignition, and Now Infinity experience highly regarded).

Tax & Compliance Knowledge: Demonstrate a strong, practical understanding of PAYG Instalments (PAYG-I), paired with a solid grasp of broader tax terminology and accounting fundamentals.

Client Engagement: Deliver exceptional, empathetic customer service to clients from all backgrounds, managing inquiries with confidence and professionalism.

Autonomous Problem Solving: Take ownership of administrative bottlenecks, exercise great critical thinking, and find effective solutions independently.

About you

At least 3 years of administration experience, including solid, hands-on exposure to an accounting practice.

High-level personal accountability and a natural inclination toward critical thinking and self-directed problem-solving.

Confidence and clarity when liaising with regulatory bodies such as the ATO, ASIC, and ABR.

A tech-savvy mindset with solid proficiency in Xero.

Fantastic communication and interpersonal skills, combined with a customer-first attitude.