Tech Field Eng (U00948)

Unisys; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Unisys is seeking a Field Engineer to support specific clients and products across desktops, servers, and network devices in Sydney, NSW. You will install, maintain, and troubleshoot PCs and networked systems, ensuring high quality service and client satisfaction.

The role emphasizes professional conduct, meeting SLA requirements, and timely follow-ups on escalations, with opportunities to work on diverse hardware and software environments in a dynamic enterprise setting.

Qualifications

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 1-2 years' experience in area of responsibility.

Responsibilities

• Serves as Field Engineer for specific clients and/or for specific products and applications, including tech kiosks / desks.
• Provides software, hardware and networking support for desktops, laptops, servers, network devices.
• Installs and maintains PCs and associated software, networks, servers and peripherals.
• Supports network products from both operational and maintenance perspectives, including preventative maintenance activities.
• Performs installs, moves, adds and changes as required.
• Tests and certifies PCs, networks, servers and client approved applications.
• Provides follow-up on problems or escalations.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Meets SLA requirements and ensures client satisfaction in all interactions.

Skills

Field Engineer

Desktop support

Networking

Troubleshooting

Education

High School Diploma or GED

Technical certification

Associate Degree

Job description

What success looks like in this role:

• Serves as Field Engineer for specific clients and/or for specific products and applications, including tech kiosks / desks.
• Provides software, hardware and networking support for desktops, laptops, servers, network devices, AV rooms and other networked devices.
• Installs and maintains PCs and associated software, networks, servers, peripherals and other networked devices.
• Supports network products from both operational and maintenance perspectives, including preventative maintenance activities.
• Performs installs, moves, adds and changes as required.
• Tests and certifies PCs, networks, servers and client approved applications.
• Provides follow-up on problems or escalations.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Meets SLA requirements and ensures client satisfaction in all interactions.

You will be successful in this role if you have:

• High School Diploma or GED required
• May require technical certification or Associate Degree
• Generally, 1-2years' experience in area of responsibility

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail]. US job seekers can find more information about Unisys' EEO commitment here.