Tech Field Eng

Unisys; Canberra; On-site; AUD 65,000 - 90,000; Full time

Job summary

Unisys is seeking a Technical Field Engineer to deliver on-site technical support for a federal government client in Canberra, ensuring secure, reliable, and mission‑ready systems. You will diagnose, repair, and maintain desktops, servers, and peripherals within a Windows environment, while engaging with stakeholders to maintain high customer satisfaction.

Requirements include 6+ months of deskside experience, fault triage ability, and a valid driver’s license; NV1/NV2 clearance is required.

Qualifications

• 6 months+ deskside support experience required.
• Experience fault investigation, triage and resolution.
• Experience with desktop/server hardware installation and troubleshooting.
• Experience with a corporate Windows environment.
• NV1 or NV2 security clearance required.
• Valid driver’s license.
• Test and tag experience is highly regarded.

Responsibilities

• Install, diagnose, maintain, and service computer‑related products (desktops, laptops, printers, peripherals).
• Diagnose, troubleshoot, and resolve hardware, network, and software issues.
• Perform software and hardware diagnostics and build/upgrades PCs.
• Support a corporate Windows environment, including printing installation, deployment, configuration, and disposal.
• Ensure customer satisfaction throughout all interactions.
• Perform test and tag activities (highly regarded).

Skills

Deskside support

Troubleshooting

Windows support

Hardware installation

Network troubleshooting

NV1/NV2 security clearance

Tools

Desktop repair tools

Networking equipment setup

Job description

About This Role

What success looks like in this role: This Technical Field Engineer ensures that our federal government client’s systems stay secure, reliable, and mission‑ready through expert on‑site technical support and strong client engagement.

Responsibilities

• Install, diagnose, maintain, and service computer‑related products, including desktop/laptop computers, printers, and peripherals.
• Diagnose, troubleshoot, and resolve hardware, network, and software issues.
• Perform software and hardware diagnostics and build/upgrades PCs.
• Support a corporate Windows environment, including printing installation, deployment, configuration, and disposal.
• Ensure customer satisfaction throughout all interactions.
• Perform test and tag activities (highly regarded).

Qualifications

• Minimum of 6 months experience in a deskside support environment.
• Proven experience performing fault investigation, triage, and resolution.
• Experience with desktop, server, hardware, network, and software installation and troubleshooting.
• Experience with desktop support in a corporate Windows environment.
• NV1 or NV2 security clearance required.
• Valid driver’s license.
• Test and tag experience is highly regarded.

EEO Statement

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. Notice for U.S. Applicants: Unisys is an Equal Opportunity Employer – Minorities/ Females/ Veterans/ Individuals with Disabilities/ Sexual Orientation/ Gender Identity. For U.S. job seekers unable to review the job opportunities herein, or who cannot otherwise complete their expression of interest, please contact our Global Recruiting organization at [e-mail].