Team Manager

Allianz Australia Insurance Ltd; Western Australia; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Inclusive culture

Hybrid work arrangements

Career development and mobility

Employee discounts

Employee Share Purchase Program

Job summary

Allianz Australia Insurance Ltd in Perth, WA is seeking a Team Manager – Personal Injury on a maternity leave cover basis. You will lead a team, collaborate on strategies, and drive outcomes while ensuring compliance with relevant legislation.

You will build relationships with insureds, legal providers and brokers, and contribute to continuous improvement of claims processes in a dynamic, hybrid work environment.

Qualifications

• Experience in empowering people to realise their highest potential by recognising and developing individual and team performance.
• Understanding of regulatory and/or legislative compliance requirements that impact the organisation.
• Ability to manage client expectations to ensure matters are appropriately triaged and dealt with.
• Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools.
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.

Responsibilities

• Lead a team of individuals including roles at the top level of the Case Manager Framework.
• Collaborate with the team to develop strategies to achieve appropriate outcomes while adhering to regulatory requirements.
• Maximise team performance through effective management, coordination of duties, and continuous improvement of processes.
• Develop and maintain strong working relationships with the insured, legal providers and brokers.
• Participate in regular claims reviews with a collaborative, multidisciplinary approach to claims considerations.
• Ensure compliance with Workers Compensation Injury Management Act 2023 and regulator standards.

Job description

TEAM MANAGER – PERSONAL INJURY - PERTH, WA (MATERNITY LEAVE COVER)

At Allianz,we’reproud to be named one of the Best Workplaces in Australia 2026and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire thevery bestpeople to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

About the role

• Lead a team of individuals including those roles at the top level of the Case Manager Framework
• Collaborate with the team to develop strategies to achieve appropriate outcomes as required within the business, ensuring adherence to relevant legislative requirements
• Ensure customer expectations and business objectives are met by maximising team performance through effective management, coordination of duties, maintenance of standards and continuous improvement of business process
• Develop and maintain strong working relationships with the insured, legal providers and brokers
• Participate in regular claims reviews while encouraging a collaborative and multidisciplinary approach being applied to claims considerations
• Ensure compliance with Workers Compensation Injury Management Act 2023, including principle and standards as set out by the regulator.

About you

• Experience in empowering people to realise their highest potential by recognising and developing individual and team performance, and building talent pipelines for future needs
• Understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation
• Ability to manage client expectations to ensure matters are appropriately triaged and dealt with in accordance with an agreed timeline and scope
• Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape

Benefits and perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Allianz Careerssite.

About Allianz Group

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees,their ambitions,dreams and challenges,is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore,to grow and to shape a better future for our customers and the world around us.

At Allianz,we stand for unity:we believe that a united world is a more prosperous world,and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace,where people and performance bothmatters,and nurtures a culture grounded in integrity,fairness,inclusionand trust.

We therefore welcome applications regardless of ethnicity or cultural background,age,gender,nationality,religion,social class,disability or sexual orientation,or any other characteristics protected under applicable local laws and regulations.