Team Manager

Allianz Australia; Western Australia; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Flexible hybrid work arrangements

Learning resources and development

Employee Share Purchase Program

Discounts on Allianz products

Job summary

Allianz Australia is seeking a Team Manager for Personal Injury in Perth, WA, on a maternity leave cover. The role leads a multidisciplinary team, shapes strategy within regulatory requirements, and drives outcomes for insureds, brokers, and providers. The team emphasizes continuous improvement and strong client relationships.

The position supports flexible, hybrid work arrangements and offers development opportunities within a global insurer. Apply through Allianz Careers.

Qualifications

• Experience leading teams to deliver outcomes within a regulated environment.
• Understanding of relevant regulatory and/or legislative requirements.
• Ability to manage client expectations and triage matters within timelines.
• Proven proficiency with systems, software, databases and reporting tools.

Responsibilities

• Lead a team including roles at the top level of the Case Manager Framework.
• Collaborate to develop strategies that achieve outcomes while meeting legislative requirements.
• Maximise team performance through effective management and process improvements.
• Develop relationships with insured, legal providers and brokers.
• Participate in regular claims reviews with a collaborative approach.
• Ensure compliance with the Workers Compensation Injury Management Act 2023.

Skills

Team leadership

Regulatory compliance

Stakeholder management

People development

Job description

Team Manager

TEAM MANAGER – PERSONAL INJURY - PERTH, WA (MATERNITY LEAVE COVER)

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2026 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

About the role

• Lead a team of individuals including those roles at the top level of the Case Manager Framework
• Collaborate with the team to develop strategies to achieve appropriate outcomes as required within the business, ensuring adherence to relevant legislative requirements
• Ensure customer expectations and business objectives are met by maximising team performance through effective management, coordination of duties, maintenance of standards and continuous improvement of business process
• Develop and maintain strong working relationships with the insured, legal providers and brokers
• Participate in regular claims reviews while encouraging a collaborative and multidisciplinary approach being applied to claims considerations
• Ensure compliance with Workers Compensation Injury Management Act 2023, including principle and standards as set out by the regulator.

About you

• Experience in empowering people to realise their highest potential by recognising and developing individual and team performance, and building talent pipelines for future needs
• Understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation
• Ability to manage client expectations to ensure matters are appropriately triaged and dealt with in accordance with an agreed timeline and scope
• Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape

Benefits and perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Allianz Careers site.

About Allianz Group

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to [e-mail] for a confidential conversation.