Team Leader, Regulated Meter Data Services

AusNet Services Ltd; Melbourne; Hybrid; AUD 140,000 - 190,000; Full time

Job summary

AusNet Services Ltd. in Melbourne seeks a Team Leader for Regulated Meter Data Services to guide a critical function delivering compliant meter data across Victoria’s electricity market.

You will lead a team handling Remote AMI, Unmetered and Manual meter data, ensuring regulatory obligations and market service levels are met. A hybrid work arrangement is offered in Southbank, Melbourne.

Qualifications

• Experience leading operational teams and service providers in a complex environment.
• Experience with Meter Data Management systems in the energy/utilities sector.
• Strong analytical and problem-solving skills; identify root causes and implement solutions.
• Advanced Excel and Access skills; SQL experience is highly regarded.
• Experience managing operational expenditure (OPEX) budgets.

Responsibilities

• Lead and develop a high-performing Regulated Meter Data team within the Gas & Metering business.
• Oversee the timely and accurate processing and delivery of regulated meter data, ensuring compliance with Victorian AMI obligations, AEMO requirements and business service levels.
• Provide operational leadership and Tier 1 support for meter data systems, coordinating issue resolution with IT and key stakeholders.
• Partner with internal and external stakeholders to implement industry and regulatory changes, improve operational performance, and drive continuous improvement initiatives.
• Support strategic projects and renewable energy initiatives by providing subject matter expertise on regulated meter data processes and best practice.
• Lead industry engagement activities and strengthen relationships with retailers, market operators and industry participants.

Skills

Leadership experience

Stakeholder management

Analytical skills

Communication skills

Budget management

Tools

Microsoft Excel

Microsoft Access

SQL

Job description

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Title: Team Leader, Regulated Meter Data Services

Location: Victoria, Australia

Employment Type: Permanent Full Time

Description: We bring the energy – through purpose and people. Play a key leadership role in one of Victoria's largest regulated metering operations and influence industry change and support the transition to a cleaner energy future.

As Team Leader - Regulated Meter Data Services, you will lead a critical function responsible for the compliant delivery of regulated metering data across Victoria's electricity market. The team manages and delivers Remote AMI, Unmetered and Manual meter data services to support regulatory obligations and market participants.

This role is critical to providing operational leadership, governance, and oversight of Metering and Market Services. It ensures compliance with regulatory and market obligations, drives data quality and operational performance, and supports the reliable delivery of metering services.

This is a permanent full-time opportunity based in Southbank, Melbourne, with a hybrid work arrangement (office/WFH) and is part of our Gas & Metering Team.

Whatyou’llbe doing in this role:

• Lead and further develop a high-performing Regulated Meter Data team within the Gas & Metering business

• Oversee the timely and accurate processing and delivery of regulated meter data, ensuring compliance with Victorian AMI obligations, AEMO requirements and business service levels

• Provide operational leadership and Tier 1 support for meter data systems, coordinating issue resolution with IT and key stakeholders

• Partner with internal and external stakeholders to implement industry and regulatory changes, improve operational performance, and drive continuous improvement initiatives

• Support strategic projects and renewable energy initiatives by providing subject matter expertise on regulated meter data processes and best practice

• Lead industry engagement activities and strengthen relationships with retailers, market operators and industry participants

What you will deliver:

• Effective leadership, prioritisation and workflow management of the Regulated Meter Data team to achieve operational and strategic objectives

• Strong governance and compliance outcomes across regulated meter data services

• Successful delivery of market and energy transition programs impacting regulated meter data processes

• Strong relationships with AEMO, retailers and industry stakeholders

• Leadership of retailer engagement forums and operational performance discussions

What we're looking for:

• Demonstrated experience leading operational teams and service providers in a complex environment

• Experience with Meter Data Management systems, preferably within the energy or utilities sector

• Strong analytical and problem-solving skills, with the ability to identify root causes and implement sustainable solutions

• Advanced Microsoft Excel and Access skills; SQL experience is highly regarded

• Experience managing operational expenditure (OPEX) budgets

• Strong stakeholder management and communication skills, with the ability to influence outcomes across multiple business areas

The AusNet experience is all about…

• Solving some of the most complex energy challenges of our time:We love unpacking clever ways and looking at things differently.

• Building an energy future to be proud of:We’rea trusted leader, with deepexpertise, driven to dowhat’sright for our customers and communities.

• Being apartofa team that cares deeply about each other:We share in the good times. We support in the tough times. Andwe’rehumble through and through.

We’recommitted to building an inclusive culture and a diverse workforce. We believe different perspectives are essential to our success, and we encourage all applicants to apply. If you need any adjustments during the recruitment process,we'rehappy to discuss how we can support you.

At AusNet, we bring the energy!