Team Leader Parking Services

Leading Roles; Caloundra; On-site; AUD 108,000 - 115,000; Full time

Benefits offered by this job

Nine-day fortnight

Job summary

Sunshine Coast Council in Caloundra is seeking an experienced people and operational leader to head its Parking Services team at a pivotal moment of evolution. You will guide a 12-strong unit and help shape a technology-enabled regional parking service, with a nine-day fortnight.

You will coordinate day-to-day parking operations, oversee contracts and suppliers, develop rosters, and drive performance improvements using data to deliver fair, efficient outcomes for the community.

Qualifications

• Leadership experience in local government or regulatory services.
• Experience with contracts, technology and compliance.
• Ability to improve how parking services are operated and how stakeholders are served.

Responsibilities

• Lead a team of 12 Parking Officers and coordinate day-to-day parking operations.
• Establish clear priorities and rosters; develop team capability.
• Oversee operational contracts and service providers; contribute to procurement and system improvements.
• Monitor financial and operational performance; use data to improve deployment and customer outcomes.

Skills

Team leadership

People management

Operational leadership

Data-driven decisions

Contract management

Procurement

Technology adoption

Job description

Team Leader Parking Services
Sunshine Coast Council | Caloundra

• Lead and develop a diverse team

• Shape an evolving, technology-enabled regional parking service

• $107,706 - $115,039 + super | Nine-day fortnight

Sunshine Coast Council is seeking an experienced people and operational leader to lead its Parking Services team at an important point in the service’s evolution.
This is broader than a traditional parking enforcement role. Council is bringing together regulated and paid parking services, creating an opportunity to improve how the service operates, uses technology and data, manages suppliers and responds to the needs of a rapidly growing region.
Leading a team of 12 Parking Officers, you will coordinate day-to-day parking operations across the Sunshine Coast, establish clear priorities and rosters, develop team capability and ensure regulation is applied fairly, consistently and with sound judgement.
You will also oversee operational contracts and service providers, contribute to procurement and system improvements, monitor financial and operational performance, and use data to improve deployment, customer outcomes and service efficiency.
Council’s approach to parking regulation is practical and community focused. The objective is not simply enforcement, but encouraging safe and appropriate parking behaviours, supporting access and turnover, and helping the community understand why regulation is necessary.

About You

You may come from local government, regulatory services or another operational environment involving people leadership, customer service, contracts, technology and compliance.
You will be a capable team leader with strong business judgement, curiosity and the confidence to improve how things are done. You will be comfortable managing competing operational priorities, dealing with escalated customer matters and working across a broad stakeholder environment.
Direct parking management experience will be valuable, but it is not essential. Strong leadership, operational management and the ability to bring people with you through change are more important.

Applications close: 5:00pm AEST Wednesday 7 October 2026.
Applications will be assessed as they are received so early submission is encouraged.