Team Leader - Hotel Services

Carrington Centennial Care; Sydney; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Salary packaging

Carrington Day

Staff discount

Parental leave

Free parking

Job summary

Carrington Centennial Care is seeking a motivated Hotel Services Team Leader to guide servery and housekeeping staff, ensuring quality meals and hygienic rooms for residents.

This part-time role requires shifts from 6:00am to 7:30pm across a fortnight roster, with focus on leadership, coaching and operational coordination to support resident wellbeing and exceptional service.

Qualifications

• Experience leading teams in food service, hospitality or catering.
• Strong communication and reliability; able to motivate others.
• Coordinate daily operations and manage competing priorities.

Responsibilities

• Lead servery and housekeeping staff with coaching.
• Manage performance, attendance and compliance.
• Monitor menus and provide dietary aid.
• Deliver excellent customer service and handle escalations.
• Contribute to service improvements and operations.

Skills

Team leadership

People management

Coaching

Communication skills

Reliability

Job description

• Location 90 Werombi Rd,Grasmere, NSW, 2570,Australia
• Job Category Team Leader
• Employee Type Part Time
• Required Degree NONE
• Manage Others Yes

Contact information

• Contact Phone [phone]
• Contact Email [e-mail]

Description

Are you experienced in Food Service and looking for a leadership opportunity? Come join Carrington's Hotel Services Team in this local role that makes a difference!

• Lead a team of servery & housekeeping staff making a difference everyday
• Work life balance - one weekend off per fortnight
• Part Time roster for reliable working hours

About Us

Carrington is a not-for-profit centre of excellence for retirees, providing a focus on person-centred quality care and health services to consumers of Independent Living, Residential Care and Community Care. At Carrington, we are committed to providing quality care for our Consumers so they can live a happier, healthier more independent life.

The Opportunity

As a Hotel Services Team Leader, you will ensure quality services are provided within your assigned Residential Care Facility. Your co-ordination & preparation for meal services, presentation, plating and serving of meals ensure our residents have an enjoyable eating experience, while catering to their nutritional and dietary needs. Likewise you will ensure resident's rooms are clean, tidy and hygienically maintained, enabling residents to move around safely and supporting their wellbeing. We currently have a Part Time opportunity available, with shifts starting no earlier than 6:00am and finishing by 7:30pm across a fortnightly roster.
Responsibilities:

• Leading, coaching and supporting servery & housekeeping staff, including conducting one-to-one and team meetings
• Managing employee performance, attendance and compliance requirements
• Monitoring menus and providing dietary aid for residents
• Providing excellent customer services, including supporting resident escalations and service-related enquiries
• Contributing to service improvements and operational outcomes

About You

• Experience leading or supervising teams within a food service, hospitality or catering environment.
• Strong communication skills and reliability with the ability to motivate, support and develop team members.
• Proven ability to coordinate daily operations and manage competing priorities in a fast-paced setting.
• A collaborative approach with a can-do attitude and passion for contributing to positive patient and customer experiences.
• Driver’s license and reliable transport
• Flexible to work a variety of shifts - early/late shifts & weekend work
• Right to work in Australia
• Willingness to complete a pre-employment assessment and obtain an NDIS Worker check clearance

Enjoy Our Benefits

• Access to full not-for-profit Salary Packaging, making up to $18,550 of your income tax-free!
• Enjoy our “Carrington Day” – an Additional Christmas Public Holiday each year
• 15% employee discount at our onsite Rocksalt restaurant
• 10% off full price shoes at a local shoe store
• Paid parental leave including superannuation
• Staff immunisation program
• Free onsite parking across our picturesque campus