Team Leader, Community Services & NDIS

Young Mindz; Gold Coast City; On-site; AUD 80,000 - 100,000; Full time

Job summary

Young Mindz is seeking a Team Leader to coordinate day-to-day service delivery for Support Workers across Child, Youth and Family Services and NDIS programs.Reporting to the Service Manager, this role involves hands-on leadership, on-the-job coaching and building strong relationships to ensure safe, responsive, person-centred care.

You will supervise participants' supports, ensure plans are followed, monitor wellbeing and quality, and support safeguarding and incident reporting.

Qualifications

• Certificate III in Community Services or equivalent.
• Experience coordinating supports and supervising Support Workers.
• Knowledge of NDIS, Child, Youth and Family Services requirements.

Responsibilities

• Coordinate daily participant supports ensuring services align with individual plans.
• Supervise and coach a team of Support Workers.
• Build relationships with participants, families, guardians and stakeholders.
• Monitor wellbeing, service quality and progress toward goals; escalate risks as needed.
• Support incident reporting, safeguarding and compliance with policies and NDIS/CYFS requirements.
• Identify opportunities to improve daily service delivery and outcomes.

Skills

Leadership

Coaching

Team coordination

Communication

Interpersonal skills

Organisational skills

Education

Certificate III in Community Services

Job description

Young Mindz is seeking a Team Leader to coordinate day-to-day service delivery for Support Workers across Child, Youth and Family Services and NDIS programs.Reporting to the Service Manager, this role involves hands-on leadership, on-the-job coaching and building strong relationships to ensure safe, responsive, person-centred care.

You will supervise participants' supports, ensure plans are followed, monitor wellbeing and quality, and support safeguarding and incident reporting.