Team Leader

Wellways Australia; Newcastle-Maitland; On-site; AUD 73,000 - 77,000; Full time

Benefits offered by this job

Leave loading 17.5%

Salary packaging

Paid parental leave

Employee Assistance Program

Job summary

Wellways Australia seeks a dedicated supervisor for Youth Community Living Support Services (YCLSS) in Newcastle West, NSW. You will oversee day-to-day operations, provide supervision and coaching to YCLSS staff, and ensure high-quality recovery-oriented supports while meeting governance, budgetary and contractual requirements under the Program Coordinator.

You will lead stakeholder relationships, manage a small caseload, and work with participants toward transitions to adulthood, delivering

Qualifications

• Tertiary qualifications in mental health or related field.
• 1 year program management experience.
• Current Driver’s Licence and ability to travel.
• Working with Children Check and National Police Records Check.
• NDIS Worker Screening Check and Orientation Module.

Responsibilities

• Coaching and leading team members in the use of innovative and supportive practices
• Providing supervision and reflective practice
• Ensuring high quality, safe and effective recovery orientated practice is being delivered consistently
• Management of the LHD caseload, including participation on the regional selection panel
• Ensuring the timely entry and integrity of information entered into our client management system
• Developing and maintaining regional partnerships, stakeholder relationships, especially with the Local Health District
• End to end management of the employee lifecycle, including recruitment, selection, onboarding, development, end of employment and succession planning activities
• The implementation of training and other staff development strategies
• Reporting for quality, contractual and evaluation purposes

Skills

Coaching

Supervision

Recovery practice

Caseload management

Client management system

Stakeholder relationships

Employee lifecycle

Staff development

Reporting

Education

Tertiary qualifications in Mental Health or Community Services

Job description

• Opportunity to join a leading provider of disability and mental health services
• Full-Time opportunity based in Newcastle West NSW till Dec 2027
• $53.43 - $55.85 p/hr (SCHADS Level 5B) + Leave loading + Super + Salary packaging

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

About the opportunity:

In this role, you’ll oversees the day-to-day operations of our Youth Community Living Support Services (YCLSS) program at the Local Health District Level, focusing on providing day to day supervision and coaching to YLCSS staff that ensures the delivery of high quality, safe, effective and evidence-based supports, while also ensuring that program governance, budgetary and contractual requirements are met under the direction of the Program Coordinator.

You will take a lead role in developing stakeholder relationships while carrying a small YCLSS caseload, working alongside participants, providing intensive support to address key development areas that support transition into adulthood.

Key responsibilities:

• Coaching and leading team members in the use of innovative and supportive practices
• Providing supervision and reflective practice
• Ensuring high quality, safe and effective recovery orientated practice is being delivered consistently
• Management of the LHD caseload, including participation on the regional selection panel
• Ensuring the timely entry and integrity of information entered into our client management system
• Developing and maintaining regional partnerships, stakeholder relationships, especially the relationship with the Local Health District
• End to end management of the employee lifecycle, including recruitment, selection, onboarding, development, end of employment and succession planning activities
• The implementation of training and other staff development strategies
• Reporting for quality, contractual and evaluation purposes

To be successful in this role:

• Tertiary Qualifications in Mental Health or Community Services, the Social Sciences or related discipline
• Understanding of mental health issues and at 1 year program management experience
• Current valid Driver’s License and the ability to undertake travel for the role.
• Current Working with Children Check and Satisfactory National Police Records Check.
• NDIS Workers Screening Check and NDIS Worker Orientation Module Certificate (free module)
• Right to Work within Australia.

About Us
Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year!

Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

What we offer

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loadingevery time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, we encourage you to contact Nicola Lomax on 0427 540 251 | [e-mail]

Wellways is committed to the safeguarding of children and vulnerable people. S uccessful applicants must undergo a comprehensive screening process prior to their commencement.

If you’d like to know more about our reconciliation commitment, click here: Reconciliation | Wellways

Contract End Date

26/12/2027

Culture

We’re passionate about ourwork, whichis enjoyable, challenging and rewarding.Allofourteamswork toensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels.We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

Applications Close

06/11/2026