Team Leader

Wellways Australia Limited; Newcastle City Council; On-site; AUD 74,000 - 77,000; Full time

Benefits offered by this job

Salary packaging

Leave loading

Superannuation

Meal & Entertainment allowance

Paid parental leave

Employee Assistance Program

Job summary

Wellways Australia Limited in Newcastle West, NSW is offering a full-time opportunity until December 2027. The role provides a structured path in mental health and community services, with a focus on supervision, program management, and recovery-oriented practice.

The position requires tertiary qualifications in mental health or related fields, a valid driver’s license, and checks including WWCC and FBI checks. Competitive hourly pay plus benefits is provided.

Qualifications

• Tertiary qualifications in Mental Health or related discipline.
• Understanding of mental health issues and at least 1 year of program management experience.
• Current driver's license and willingness to travel for the role.
• Working with Children Check and National Police Records Check.
• NDIS Worker Screening Check and Orientation Module certificate.

Responsibilities

• Coaching and leading team members in the use of supportive practices.
• Providing supervision and reflective practice.
• Ensuring high quality recovery-oriented practice is delivered consistently.
• Managing the LHD caseload and participating on regional selection panels.
• Maintaining information integrity in the client management system.
• Developing regional partnerships and stakeholder relationships.
• End-to-end employee lifecycle management including recruitment and onboarding.
• Implementing staff training and development strategies.
• Reporting for quality, contractual and evaluation purposes.

Skills

Coaching

Leadership

Supervision

Stakeholder management

Program management

Education

Mental Health degree or related discipline

Tools

Client management system

Job description

About the opportunity

Full-Time opportunity based in Newcastle West NSW till Dec 2027 $53.43 - $55.85 p/hr (SCHADS Level 5B) + Leave loading + Super + Salary packaging. Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

Key responsibilities

• Coaching and leading team members in the use of innovative and supportive practices
• Providing supervision and reflective practice
• Ensuring high quality, safe and effective recovery orientated practice is being delivered consistently
• Management of the LHD caseload, including participation on the regional selection panel
• Ensuring the timely entry and integrity of information entered into our client management system
• Developing and maintaining regional partnerships, stakeholder relationships, especially the relationship with the Local Health District
• End to end management of the employee lifecycle, including recruitment, selection, onboarding, development, end of employment and succession planning activities
• The implementation of training and other staff development strategies
• Reporting for quality, contractual and evaluation purposes

To be successful in this role

• Tertiary Qualifications in Mental Health or Community Services, the Social Sciences or related discipline
• Understanding of mental health issues and at 1 year program management experience
• Current valid Driver's License and the ability to undertake travel for the role.
• Current Working with Children Check and Satisfactory National Police Records Check.
• NDIS Workers Screening Check and NDIS Worker Orientation Module Certificate (free module)
• Right to Work within Australia.

About Us

Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading purposeful mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year! Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.

What we offer

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loading every time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

Culture

We're passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

Contract End Date

26/12/2027

Applications Close

06/11/2026