Team Leader

Wellways Australia Limited; City of Launceston; On-site; AUD 74,000 - 77,000; Full time

Benefits offered by this job

Salary packaging up to $15,899

Meal and Entertainment allowance

17.5% leave loading

Paid parental leave (after 12 months)

Employee Assistance Program

Job summary

Wellways Australia Limited in Launceston, TAS, invites applications for a full-time role to oversee daily service delivery and performance of the Wellways to Recovery Team, ensuring high-quality, person-centred services in line with contractual and legislative requirements.

You will work with the Service Manager to translate priorities into daily practice while supporting staff capability and addressing operational issues.

Qualifications

• Relevant quals in health, human services, community services or a related discipline, or an equivalent combination of qualifications and experience.
• Demonstrated experience leading or coordinating frontline teams.
• Current valid Driver’s Licence and the ability to undertake travel for the role.
• Current Working with Children Check and Satisfactory National Police Records Check.
• NDIS Workers Screening Check and NDIS Worker Orientation Module Certificate (free module).
• Right to Work within Australia.

Responsibilities

• Coordinate daily team operations, participant allocation, workflow and rostering to meet service demand and workforce coverage needs.
• Monitor leave, vacancies and staffing requirements and communicate emerging workforce issues.
• Support implementation of organisational initiatives and local service improvements.
• Promote consistency in service delivery, organisational practice and participant experience.
• Hold a small caseload, as required.
• Develop positive working relationships with participants, carers and local service providers.

Skills

Frontline team leadership

People management

Travel ready

Driver's license

Education

Health/Human Services qualification

Job description

Opportunity to join a leading provider of disability and mental health services Full-Time opportunity based in Launceston TAS $53.43 - $55.85 p/hr (SCHADS Level 5B) + Leave loading + Super + Salary packaging

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

About the opportunity

In this role, you’ll oversee the day-to-day service delivery and performance of the Wellways to Recovery Team, ensuring participants receive high-quality, person-centred services in accordance with organisational, contractual and legislative requirements. Working closely with the Service Manager, the Team Leader manages organisational priorities into daily practice, supports employee capability and ensures operational issues are addressed promptly.

Key responsibilities

• Coordinate daily team operations, participant allocation, workflow and rostering to meet service demand and workforce coverage needs
• Monitor leave, vacancies and staffing requirements and communicate emerging workforce issues.
• Support implementation of organisational initiatives and local service improvements.
• Promote consistency in service delivery, organisational practice and participant experience
• Hold a small caseload, as required
• Develop positive working relationships with participants, carers and local service providers

To be successful in this role

• Relevant quaLS in health, human services, community services or a related discipline, or an equivalent combination of qualifications and experience
• Demonstrated experience leading or coordinating frontline teams
• Current valid Driver’s License and the ability to undertake travel for the role.
• Current Working with Children Check and Satisfactory National Police Records Check.
• NDIS Workers Screening Check and NDIS Worker Orientation Module Certificate (free module)
• Right to Work within Australia.

About Us

Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year! Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

What we offer

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loading every time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, we encourage you to contact Kelli Radford on [e-mail]

Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.

To see our Practice Principles poster visit https://media.wellways.org/inline-files/ww383_Practice_Principles.pdf