Team Lead, Operations & Rostering (24/7)
Royal Flying Doctor Service
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Benefits offered by this job
Job summary
Royal Flying Doctor Service Victoria is seeking a dynamic Team Leader - Operations to oversee the Operations Centre, coordinating road and aeromedical services, community transport, and health programs. You will lead rostering, performance management, and real-time decision-making across sites, ensuring safe, efficient outcomes.
The role requires proven leadership, workforce planning experience, and knowledge of rostering tools.
Qualifications
- Proven leadership experience with the ability to coach and develop teams.
- Experience in workforce planning and rostering for 24/7 operations.
- Knowledge of awards and enterprise agreements in staffing decisions.
Responsibilities
- Lead recruitment, onboarding, and ongoing development of operations teams.
- Provide day-to-day leadership, coaching, and performance management.
- Oversee workforce planning with master rosters and real-time logistics.
- Ensure rostering complies with enterprise agreements and policies.
- Identify and resolve resourcing challenges to support service continuity.
- Drive communication and consultation across teams on rostering and updates.
- Monitor performance through data analysis and reporting.
- Lead continuous improvement and manage operational issues and complaints.
Skills
Education
Tools
Job description
Royal Flying Doctor Service Victoria is seeking a dynamic Team Leader - Operations to oversee the Operations Centre, coordinating road and aeromedical services, community transport, and health programs. You will lead rostering, performance management, and real-time decision-making across sites, ensuring safe, efficient outcomes.
The role requires proven leadership, workforce planning experience, and knowledge of rostering tools.
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