Talent Onboarding Coordinator

Goodstart Early Learning; City of Brisbane; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Flexible work arrangements

Salary packaging

Discounted childcare

Wellbeing program

Exclusive discounts

Free annual flu shot

Extra leave option

First Nations support

Job summary

Goodstart Early Learning is seeking an Onboarding Coordinator to guide new starters through the onboarding journey, from contract acceptance to Day 1. You will be the main point of contact for candidates, coordinating with Talent Acquisition, Employee Services, Learning and IT to resolve queries and keep records accurate.

The role supports a fast-paced team across Australia, with a focus on delivering a positive candidate experience and timely compliance completion for new hires.

Qualifications

• Required: a qualification in HR, Business Administration or related area with at least one year of relevant experience.
• Experience working in onboarding, mobilisation, recruitment administration or similar HR coordination role.
• Experience in high-volume environments with multiple priorities and timelines.
• Strong communication with candidates and stakeholders throughout onboarding journey.
• Excellent organisational skills and data accuracy.
• Ability to learn new systems quickly and use MS Office effectively.
• Current QLD Blue Card or willingness to obtain one.
• Willingness to obtain National Child Safety Foundation Training via Geccko platform.

Responsibilities

• Guide new hires through onboarding, ensuring support, information and Day 1 readiness.
• Be primary point of contact for candidates, answering questions and guiding them through onboarding.
• Monitor progress, follow up documentation, compliance and mandatory learning.
• Ensure all conditions, compliance and documentation are completed before start date.
• Collaborate with Talent Acquisition, Employee Services, Learning and IT to resolve queries.
• Maintain onboarding records with high data integrity.
• Support recruitment inbox, phone queue, contract administration and related tasks.

Skills

Onboarding

Mobilisation

HR coordination

Communication

Time management

Data accuracy

Education

HR / Business Administration qualification

Tools

Microsoft Office

Geccko platform

Job description

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Employment Type: Full-time, Fixed-Term (12 Months)

At Goodstart, we’re all about giving children the best possible start in life. As Australia’s largest not-for-profit provider of early learning and care, we support more than 70,000 children across nearly 700 centres, driven by a passionate team committed to making a lasting difference.

As a Talent Onboarding Coordinator, you'll be the friendly and supportive guide for new Goodstarters joining our organisation. Reporting to the Talent Acquisition Lead and working within our Talent Acquisition team, you’ll support a high volume of new hires, guiding them through the onboarding experience from contract acceptance through to their first day.

This is a fast-paced and rewarding role where no two days are the same. You’ll be a key point of contact for candidates, helping them navigate systems, complete required onboarding and compliance activities, and resolve issues that may affect their commencement. Through proactive communication and strong attention to detail, you’ll deliver a positive candidate experience while supporting our centres to successfully welcome new team members.

Your Impact:

• Guide new Goodstarters through every stage of the onboarding process, ensuring they feel supported, informed and ready for Day 1.
• Be the primary point of contact for candidates, answering questions and providing a positive onboarding experience from start to finish.
• Monitor onboarding progress and proactively follow up outstanding documentation, compliance requirements and mandatory learning.
• Ensure all employment conditions, compliance requirements, onboarding documentation and mandatory learning are completed prior to a candidate’s start date.
• Work closely with Talent Acquisition Partner, Employee Services, Learning and IT teams to resolve onboarding and system-related queries.
• Keep onboarding activities on track by identifying and removing roadblocks that could delay a candidate's commencement.
• Maintain accurate onboarding records and employee documentation, ensuring a high level of data integrity across our systems.
• Support the wider Talent Acquisition team through activities such as recruitment inbox management, phone queue support, contract administration and other value-add tasks as required.

What Goodstart can offer you:

• Flexible work arrangements giving you choice about when and how work will be done in order to bettermanage your work and non-work needs
• Salary packaging benefits available through AccessPay (eligibility applies)
• Access to discounted childcare (up to 15%)
• Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
• Discounted health care and access to employee wellbeing program with BUPA
• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
• Free annual flu shot (optional)
• Option to purchase extra leave for even greater work life balance
• First Nations Support and Cultural Leave
• Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
• Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.

You’ll bring to the table:

• A qualification in HR, Business Administration or a related area, with at least one year of relevant experience.
• Experience in onboarding, mobilisation, recruitment administration, HR coordination or a similar role
• Experience working in a high-volume environment and managing multiple priorities and commencement timelines.
• The ability to build positive relationships and communicate confidently with candidates, providing support and guidance throughout their onboarding journey.
• Strong organisational and time management skills, with excellent attention to detail and data accuracy.
• The ability to identify and resolve issues, exercise sound judgement and know when to elevate for support.
• Confidence using Microsoft Office applications and the ability to quickly learn new systems and technology.
• Current QLD Blue Card or willingness to obtain one.
• Willing to obtain a Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform

At Goodstart we are deeply committed to Reconciliation and encourage Aboriginal and/or Torres Strait Islander people to apply. For further information and support email [e-mail]

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check along with Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform