Systems Support Engineer | Flexible Work & Availability

Emanate Technology

Canberra

Hybrid

AUD 90,000 - 140,000

Full time

11 days ago

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Benefits offered by this job

Health Insurance

Flexible working arrangement

Free lunch

Health and Wellness benefits

Job summary

Emanate Technology is seeking an experienced Systems Support Engineer to help maintain and improve critical enterprise systems in a highly available environment in Canberra. You will own incidents, support users, and work across Windows, Linux, networking, cloud services, and security.

Join a collaborative team that values hands-on expertise, proactive problem solving, and clear communication. The role offers a flexible working arrangement and opportunities to contribute to infrastructure

Qualifications

3+ years in IT Operations, Infrastructure Support, Systems Administration, or similar role.

Responsibilities

Infrastructure Operations & Incident Management: Monitor critical systems, investigate incidents, perform RCA, assess impacts, collaborate during major incidents, maintain docs, participate in on-call rota.
System Administration & Maintenance: Manage Windows/Linux servers, perform updates/patching, backup/recovery, monitor health, support capacity planning, maintain asset records.
End User & IT Service Delivery: Provide high-quality support, manage accounts/devices/apps, onboard/offboard users, coordinate hardware/software deployments, create knowledge articles, train users.