Endpoint Engineering Specialist — Remote & Flexible Hours

Datacom; Canberra; Hybrid; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Social events

Remote working

Flexi-hours

Professional development

Job summary

Datacom in Canberra is seeking an Endpoint Engineering Specialist to manage day-to-day endpoint systems, drive SOE improvements, and lead projects with minimal direction. You will optimise policies, deployments, and automation to deliver reliable, secure and productive end-user environments.

The role requires AU citizenship and Baseline or NV1 clearance eligibility, strong Intune/MECM expertise, and a proven ability to work within an MSP context while delivering exceptional customer outcomes.

Qualifications

• Related experience in endpoint engineering and SOE management.
• Related experience working for a Managed Service Provider.
• Strong Technical Knowledge of Microsoft Intune including Autopilot Deployment and Development.
• Strong technical knowledge of Microsoft Endpoint Configuration Manager.
• Strong technical knowledge of Azure Virtual Desktop (AVD).
• Strong technical knowledge of Active Directory – Group Policy Management.
• Strong Scripting ability (PowerShell, VBScript, Batch).
• Experience with Windows 10 task sequencing and end point configuration.
• Experience with facilitating large and enterprise scale software deployments.
• Exceptional knowledge of Windows Modern Desktop technologies.
• Minimum 2+ years’ experience in SOE migrations, projects, and implementation.
• Minimum 1+ years' experience in MECM.

Responsibilities

• Maintenance, upgrades, and enhancements of environment wide configurations including user policies, device policies, security policies, firmware, drivers, and automation scripts through enterprise grade endpoint management platforms (Intune)
• Ensure outstanding levels of customer satisfaction by demonstrating timely, professional, and attentive responses to customers and colleagues
• Operate in, and contribute to the winning culture of a high performing team
• Identify service improvements, efficiencies and/or cost reductions for Datacom customers
• Follow best practice methodologies and adhere to recognised ITIL processes (e.g., change/release)
• Perform upgrades on applicable hardware and operating systems as required/requested
• Provide maintenance and enhancements of deployed desktop operating system images (physical and virtual)
• Assist with projects as required and act as the lead
• Provide continuous high-quality upkeep of supporting documentation such as Designs, As-Builts, How-tos, environment reporting, risk registers, tickets, and roadmap lifecycles
• Occasional travel to Datacom, customer sites and conferences when required.

Skills

Endpoint engineering

SOE management

PowerShell scripting

Windows deployments

Active Directory / GPO

Tools

Intune

MECM

Azure Virtual Desktop

Windows Server

Job description

Datacom in Canberra is seeking an Endpoint Engineering Specialist to manage day-to-day endpoint systems, drive SOE improvements, and lead projects with minimal direction. You will optimise policies, deployments, and automation to deliver reliable, secure and productive end-user environments.

The role requires AU citizenship and Baseline or NV1 clearance eligibility, strong Intune/MECM expertise, and a proven ability to work within an MSP context while delivering exceptional customer outcomes.