Systems Analyst

Leaders IT; Melbourne; On-site; AUD 100,000 - 140,000; Full time

Job summary

Leaders IT in Melbourne, Australia is seeking an experienced Systems Analyst to bridge business and technology teams. You will analyze requirements, document BRDs and FRDs, and ensure solutions align with business needs.

Collaborate with product owners, developers, testers and stakeholders; run workshops, map processes, perform gap analyses, and support agile delivery through sprint planning and UAT. You will have at least a Bachelor's degree and 5 years in business or systems analysis, plus

Qualifications

• Bachelor's degree or higher in Information Technology, Computer Science, Business Information Systems, or a related discipline.
• Minimum 5 years of experience in business analysis, systems analysis, or a closely related role.
• Experience creating BRDs, FRDs, use cases, process flows, and user stories.
• Experience working in Agile/Scrum environments.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Analyze, document, and refine business requirements, functional requirements, and system specifications.
• Consult with stakeholders to identify needs, objectives, and operational challenges.
• Conduct workshops, interviews, and requirement-gathering sessions with business users and technical teams.
• Map business processes, perform gap analysis, and assess impact for system enhancements.
• Develop and maintain BRDs, FRDs, use cases, workflow diagrams, and user stories.
• Collaborate with developers, architects, and testing teams throughout the SDLC and support Agile delivery (sprint planning, backlog refinement, reviews).
• Coordinate UAT activities and ensure solutions meet business expectations.
• Produce reports and insights to support data-driven decisions.

Skills

Requirements elicitation

Stakeholder management

Process analysis

Agile / Scrum

Analytical thinking

Communication

Education

Bachelor's degree in IT / CS / BIS

Tools

JIRA

Confluence

Reporting tools

Job description

We are seeking an experienced Systems Analyst to join our growing technology team. The successful candidate will work closely with business stakeholders, product owners, developers, testers, and project teams to analyze business requirements, identify process improvement opportunities, and deliver technology solutions that support organizational objectives.
This role requires a professional who can bridge the gap between business and technical teams by evaluating current systems, documenting functional requirements, and ensuring that technology solutions align with business needs.

Key Responsibilities

• Investigate, analyze, and document business requirements, functional requirements, and system specifications.
• Consult with stakeholders to identify business needs, objectives, and operational challenges.
• Conduct workshops, interviews, and requirement-gathering sessions with business users and technical teams.
• Perform business process mapping, gap analysis, and impact assessments to identify opportunities for system enhancements.
• Develop and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), use cases, workflow diagrams, and user stories.
• Evaluate existing systems and recommend improvements to increase efficiency, performance, and user experience.
• Collaborate with developers, architects, and testing teams throughout the software development lifecycle.
• Support Agile delivery activities including sprint planning, backlog refinement, and stakeholder reviews.
• Coordinate User Acceptance Testing (UAT) activities and ensure solutions meet business expectations.
• Analyze system defects, investigate root causes, and work with technical teams to implement resolutions.
• Assist in the development and implementation of new systems, enhancements, and process automation initiatives.
• Produce reports and insights to support data-driven business decisions.
• Ensure all documentation complies with organizational standards and governance requirements.
• Bachelor's degree or higher qualification in Information Technology, Computer Science, Business Information Systems, or a related discipline.
• Minimum 5 years of experience in business analysis, systems analysis, or a closely related role.
• Strong experience in requirements elicitation, stakeholder management, and process analysis.
• Demonstrated experience creating BRDs, FRDs, use cases, process flows, and user stories.
• Experience working within Agile and Scrum environments.
• Strong analytical, problem-solving, and communication skills.
• Experience supporting testing activities including SIT, UAT, defect management, and release readiness.
• Strong knowledge of JIRA, Confluence, and reporting tools.
• Ability to communicate effectively with both technical and non-technical stakeholders.

Permanent role

Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.