Systems Analyst

Talent; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Talent in Melbourne is seeking a hands-on Systems Analyst to support the rollout of an equipment registry for a leading higher education provider. You’ll work closely with users, the project team and the vendor to resolve issues and prepare for launch.

You’ll drive go-live readiness, coordinate defect resolution with the vendor, develop user guides and support materials, and assist onboarding and hypercare to ensure a smooth transition into business-as-usual operations.

Qualifications

• Experience in systems analysis, application support or system implementation.
• Strong troubleshooting skills and experience with software configuration, databases and integrations.
• Confidence working with vendors and stakeholders to get issues resolved.
• Experience supporting UAT, user training and operational documentation.
• Clear communication and a practical, proactive approach.

Responsibilities

• Drive go-live readiness, tracking outstanding actions, risks and dependencies.
• Support UAT, investigate defects and coordinate resolution with the vendor.
• Develop user guides, operational procedures and support materials.
• Help users get started through onboarding, training and hypercare.
• Support the transition into business-as-usual operations.

Skills

Systems analysis

Application support

System implementation

Troubleshooting

Vendor coordination

UAT support

User training

Documentation

Communication

Job description

We’re seeking a hands-on Systems Analyst to support the rollout of an equipment registry for a leading higher education provider. You’ll work closely with users, the project team and the vendor to resolve issues, prepare for launch and establish ongoing support.

What you’ll do:

• Drive go-live readiness, tracking outstanding actions, risks and dependencies.
• Support UAT, investigate defects and coordinate resolution with the vendor.
• Develop user guides, operational procedures and support materials.
• Help users get started through onboarding, training and hypercare.
• Support the transition into business-as-usual operations.

Skills and experience

• Experience in systems analysis, application support or system implementation.
• Strong troubleshooting skills and experience with software configuration, databases and integrations.
• Confidence working with vendors and stakeholders to get issues resolved.
• Experience supporting UAT, user training and operational documentation.
• Clear communication and a practical, proactive approach.