Systems Administrator - IT Ops, Security & DR

Auswide Bank; Queensland; Presencial; AUD 75 000 - 95 000; Tempo integral

Resumo da oferta

MyState Group is seeking a skilled Systems Administrator to support and maintain our expanding IT infrastructure across our national footprint. In this role you’ll provide second-level technical support, assist with server and network administration, and contribute to documentation and disaster recovery planning.

You’ll collaborate with internal teams and external providers while delivering exceptional service to stakeholders.

Qualificações

• 2–3 years of systems administration or IT support experience.
• Certificate IV or Diploma in Information Technology (or equivalent).
• Technical certifications (e.g., Microsoft, Cisco) desirable.
• Strong customer service and communication skills.
• Familiarity with ITIL practices and service desk environments.

Responsabilidades

• Deliver remote and onsite technical support across servers, networks and end-user environments.
• Administer and monitor infrastructure systems to ensure reliability and security.
• Maintain system documentation and asset lifecycle management.
• Support infrastructure hosted internally and externally, including WAN and telephony.
• Assist with threat monitoring, change management and disaster recovery testing.
• Collaborate with internal teams and external providers to ensure timely service delivery.

Conhecimentos

Strong customer service

Communication skills

ITIL familiarity

Service desk experience

Formação académica

Certificate IV in Information Technology

Diploma in Information Technology

Ferramentas

Microsoft certifications

Cisco certifications

Descrição da oferta de emprego

MyState Group is seeking a skilled Systems Administrator to support and maintain our expanding IT infrastructure across our national footprint. In this role you’ll provide second-level technical support, assist with server and network administration, and contribute to documentation and disaster recovery planning.

You’ll collaborate with internal teams and external providers while delivering exceptional service to stakeholders.