System Administrator

seek.com.au; Melbourne; On-site; AUD 65,000 - 85,000; Full time

Job summary

seek.com.au is seeking a hands-on System Administrator to support reliability, performance and security of IT systems in a digitally transforming business. You will work with senior IT staff, stakeholders and external providers to ensure teams have the technology and access they need to perform.

As a foundational IT professional, you will troubleshoot daily issues, assist with system maintenance and contribute to improvements across enterprise environments.

Qualifications

• Certificate IV/ Diploma in Information Technology or Year 12 completion with IT experience.
• Experience in IT support, a helpdesk environment or systems administration.
• Foundational understanding of computer hardware, software, IT systems and networking.
• Strong troubleshooting skills and attention to detail.
• Clear communication and ability to support users with varying levels of technical knowledge.

Responsibilities

• Provide first-level technical support and troubleshoot issues, escalating complex matters as needed.
• Assist with maintenance and administration of core IT systems and infrastructure.
• Configure computers, devices, software and user accounts for new starters.
• Perform routine system checks, updates and performance monitoring.
• Coordinate onboarding of new employees with HR for equipment and access.
• Collaborate with external IT providers to resolve issues and maintain services.
• Maintain IT documentation, inventories and records of support activities.
• Identify opportunities to improve systems and the overall technology experience.

Skills

IT support

Helpdesk

Systems administration

Troubleshooting

Communication skills

Education

Certificate IV in Information Technology

Diploma in Information Technology

Year 12 + IT experience

Job description

Be part of our digital transformation and help keep our business connected, secure and running at its best.

Are you a hands-on IT professional who enjoys solving problems, helping people and finding smarter ways to work? Do you want to build your technical skills while contributing to the ongoing growth and development of a diverse business?

We're looking for a motivated and service-focused System Administrator to join our team. This is an excellent opportunity for someone with a foundation in IT support who is ready to expand their knowledge, take on new challenges and grow their career in systems administration.

About Our Business

We operate across multiple industries and markets, with a strong focus on growth, innovation and creating new opportunities. As our business continues to evolve, we're investing in technology to improve the way we work, support our people and deliver exceptional service to our customers.

Joining our team means being part of a business that values initiative, continuous improvement and practical thinking, where technology plays an increasingly important role in our future.

About the Role

As we continue our digital transformation journey, the System Administrator will play an important role in supporting the reliability, performance and security of our IT systems and infrastructure.

Working closely with senior IT team members, internal stakeholders and external IT service providers, you'll help ensure our people have the technology, systems and support they need to do their jobs effectively.

From troubleshooting everyday technical issues and setting up new employees to assisting with system maintenance and infrastructure improvements, this is a varied, hands-on role offering exposure to business-critical applications and modern IT environments.

You'll be someone who enjoys helping others, takes ownership of problems and understands that great IT support is about more than technology - it's about making life easier for the people who rely on it.

Key Responsibilities

• IT Support: Provide first-level technical support, troubleshoot issues and escalation more complex matters when required.
• Systems Administration: Assist with the maintenance and administration of core business applications, IT systems and infrastructure.
• Hardware & Software: Configure computers, devices, software and user accounts, ensuring employees have the tools they need.
• System Monitoring: Assist with routine system checks, updates, maintenance and performance monitoring.
• User Onboarding: Coordinate with HR and team leaders to set up equipment, workstations and system access for new starters.
• External IT Coordination: Work with external service providers to resolve technical issues and maintain effective IT services.
• Documentation & Asset Management: Maintain accurate IT documentation, hardware inventories and records of support activities.
• Continuous Improvement: Identify opportunities to improve systems, processes and the overall technology experience across the business.

About You

You're a practical problem-solver who enjoys working with technology and helping people. You're curious, adaptable and keen to develop your technical capability, while understanding the importance of reliable, responsive IT support.

you'll ideally bring:

A Certificate IV, Diploma or other relevant qualification in Information Technology, Computer Science or a related discipline; alternatively, Year 12 completion combined with relevant IT experience and/or industry certifications.

Experience in IT support, a helpdesk environment or systems administration.

A sound foundational understanding of computer hardware, software, IT systems and networking.

Strong troubleshooting skills, attention to detail and a logical approach to resolving issues.

Clear communication skills and the confidence to support users with varying levels of technical knowledge.

The ability to work collaboratively with internal teams, senior IT staff and external service providers.

A willingness to learn new technologies, develop your skills and contribute to ongoing improvements.

A customer-focused attitude and a commitment to supporting everyone across the business, from the Executive team through to our operational and site-based employees.

Most importantly, you'll be approachable, dependable and willing to roll up your sleeves to get the job done.

What We Offer

• Mentoring and support from experienced IT professionals who will help you build your technical skills.
• Hands-on experience with business-critical systems, enterprise technologies and digital transformation initiatives.
• Career development opportunities to expand your knowledge and progress within IT.
• Variety and exposure across multiple business operations, systems and user environments.
• A supportive team culture where collaboration, initiative and continuous improvement are valued.
• The opportunity to make a real impact by helping our people work smarter and more efficiently.

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