Sydney Transport General Manager: Ops, Tech & Growth

seek.com.au; Canterbury-Bankstown; On-site; AUD 180,000 - 240,000; Full time

Job summary

Sydney Passenger Transport Organisation in Sydney seeks an experienced General Manager to lead day-to-day operations and guide the business through its next phase of development. You will oversee dispatch, technology, finance and regulatory compliance to deliver safe, reliable services.

The role offers direct engagement with the Board, autonomy to implement improvements and competitive remuneration commensurate with experience.

Qualifications

• Proven experience in general management, operations or a senior leadership role.
• Strong financial management and business administration skills.
• Excellent IT literacy and confidence managing business software and technology.
• Sound understanding of regulatory compliance, risk management and workplace safety.
• Strong communication, leadership and stakeholder management abilities.
• Ability to work independently, manage competing priorities and drive business improvements.
• Familiarity with dispatch systems.

Responsibilities

• Oversee daily business operations, ensuring efficiency, service quality and financial sustainability.
• Manage dispatch operations, business technology, IT systems and external service providers.
• Oversee financial performance, budgeting, reporting and business administration.
• Ensure compliance with NSW regulations and maintain the organisation's Safety Management System.
• Manage driver and vehicle compliance, customer complaints and operational performance.
• Maintain relationships with drivers, operators, regulators and other key stakeholders.
• Identify opportunities for business growth, operational improvements and technological innovation.
• Report directly to the Board of Directors on operational and financial performance.

Skills

Leadership

Financial management

IT literacy

Regulatory compliance

Stakeholder management

Dispatch systems

Job description

Sydney Passenger Transport Organisation in Sydney seeks an experienced General Manager to lead day-to-day operations and guide the business through its next phase of development. You will oversee dispatch, technology, finance and regulatory compliance to deliver safe, reliable services.

The role offers direct engagement with the Board, autonomy to implement improvements and competitive remuneration commensurate with experience.