Senior Manager Operations Technology Delivery

Transport for NSW; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

Transport for NSW is seeking a Senior Manager Operations Technology Delivery to lead a substantial portfolio supporting Transport operations and the Transport Management Centre. You will drive delivery, governance and value across complex programs in a stable, matrixed environment.

The role requires strategic thinking and senior stakeholder influence to align delivery with organisational priorities and improve operational outcomes.

Responsibilities

• Lead a large portfolio that enables Transport operations and modernises the Transport Management Centre, aligning delivery with strategic priorities.
• Govern and guide programs to ensure predictable delivery, value and cross-team coordination in a highly matrixed environment.
• Collaborate with Operations Management and Technology teams to refine portfolio delivery and improve governance across multiple projects.

Job description

Senior Manager Operations Technology Delivery

Senior Manager Operations Technology Delivery

Organisation/Entity:Transport For NSW

Job category:Information & Communication Technology

Job location: South Eveleigh, NSW, AU, 2015

Job reference number:108016

Employment type:Permanent Full-Time

Salary range:An attractive remuneration package

You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow.

Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build and refine seamless technology experiences.

In this role, you'll:

Working as part of the TMC & Operations Technology team, you will manage a large portfolio that enables Transport operations and improve the way the Transport Management Centre (TMC) manages the Transport network around the clock.

This role will see you lead this complex portfolio of programs and projects, ensuring everything aligns to strategy, is well-governed, and delivers meaningful operational outcomes. You’ll connect the dots across initiatives, optimise resources, and maintain a clear line of sight between delivery and organisational priorities.

Working closely with Operations Management and Technology teams, you will lead and refine portfolio delivery, building consistency, efficiency, and value in a highly matrixed environment where alignment, prioritisation, and clear governance are critical to success.

For more information on this position and business unit, view the role description and information pack.

About you

Your portfolio leadership and governance expertise, developed across complex delivery environments, will see you bring structure to competing priorities, balance strategic direction with delivery realities, and ensure strong oversight across multiple programs.

You’re recognised as a strategic thinker and trusted advisor, skilled at influencing senior stakeholders and driving alignment, with experience in leading large portfolios, improving governance, and delivering outcomes at scale, preferably in a complex operations space.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work optionsmay be available. Learn more viaFlexible work options and policy

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

#LI-Hybrid

Job Segment: Information Technology, IT Manager, Operations Manager, Web Design, Developer, Operations, Technology, Creative