Sydney-Based NDIS Planning & Support Coordinator

Axis Supports; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Axis Supports in Sydney, NSW, seeks a dedicated NDIS Support Coordinator. The role is full-time and on-site, focused on helping participants set goals, access supports, and develop personalized plans aligned with their needs.

You will coordinate services, liaise with providers, manage cases, document progress, and advocate for participants while ensuring regular plan reviews and alignment with NDIS requirements.

Qualifications

• Strong interpersonal and communication skills to build trust with participants and stakeholders.
• Experience coordinating supports and managing complex cases within NDIS frameworks.
• Ability to respond promptly, professionally, and respectfully to participant inquiries.
• Familiarity with NDIS portals and digital case management tools, plus basic office software.

Responsibilities

• Coordinate services and manage cases for NDIS participants.
• Develop individualized plans aligned with participants’ needs and goals.
• Liaise with service providers to implement supports.
• Maintain accurate documentation and advocate for participants.
• Review progress and adapt plans as circumstances change.

Skills

Interpersonal skills

Communication

Case management

Customer service

Technical support

NDIS knowledge

Education

Relevant qualification in social work, psychology, community services, or similar discipline

Tools

NDIS portals

Digital case management tools

Office software

Job description

Axis Supports in Sydney, NSW, seeks a dedicated NDIS Support Coordinator. The role is full-time and on-site, focused on helping participants set goals, access supports, and develop personalized plans aligned with their needs.

You will coordinate services, liaise with providers, manage cases, document progress, and advocate for participants while ensuring regular plan reviews and alignment with NDIS requirements.