Cargo Operations Manager

John Menzies; Brisbane; On-site; AUD 85,000 - 125,000; Full time

Job summary

Menzies Aviation in Brisbane is seeking an experienced Cargo Service Operations Lead to oversee daily cargo office and warehouse activities, ensuring service standards are met and security requirements are followed.

The role provides leadership, training and direction to staff, manages performance and upholds safety, security and compliance policies across the account. A strong emphasis on teamwork and flexible priorities is essential.

Qualifications

• Strong leadership and people-management skills.
• Clear and effective communication.
• Ability to adapt to changing priorities and environments.

Responsibilities

• Oversee daily cargo operations (office and warehouse) and ensure service standards are maintained.
• Uphold operational safety and security compliance.
• Provide ongoing leadership, training and direction to staff; manage performance and conduct appraisals.
• Manage multiple customer airline portfolios with a focus on reliability and efficiency.
• Contribute to a safe working environment and foster team development.

Skills

Leadership

Communication

Flexibility

Punctuality

Job description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.

But at the heart of our business is our people.

Role Purpose

Responsible for overseeing the Cargo Service operations in accordance with all company and aviation governing body Standard Operating Procedures (SOP's). The role ensures that the delivery of services are consistent, professional, safe and secure.

What you will be doing

• Management of daily cargo operations (cargo office and warehouse), ensuring customer airline service standards are maintained.
• Ensure operational safety and security is upheld.
• Responsible for a number of customer airline portfolio's.
• Provide ongoing leadership, training and direction to staff.
• Performance management including disciplinary issues and performance appraisals.

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

• Respectful, supportive and friendly approach.
• Clear and honest communication.
• Passionate and driven.
• Flexible and understanding of changing priorities and situations.
• Punctual and reliable.
• Confident and focused.
• Strong leadership skills.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.