Swimming School Operations Leader (Site Manager)

State Swim Pty Ltd; Adelaide; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Structured onboarding

Mentorship from experienced leaders

Career development

Impactful community work

Job summary

State Swim Pty Ltd is seeking an energetic Operations Manager for the Morphett Road swim school in Seacombe Gardens, SA. You’ll lead daily operations, develop your team and ensure a welcoming experience for swimmers and families.

You will oversee people leadership, rostering, facilities, safety compliance and customer engagement, with hands-on teaching shifts and one weekend day per week. Interstate onboarding may be required to adopt the State Swim approach across Australia.

Qualifications

• At least four years of demonstrated management experience.
• Experience recruiting, rostering and managing casual teams, including coaching and performance management.
• Confident leadership and the ability to engage, develop and motivate diverse teams.
• Commitment to delivering high-quality service in a safe, welcoming and inclusive environment.
• Strong organisational skills and the ability to prioritise competing operational needs.
• Adaptability, accountability and a practical approach to solving problems.
• Proficiency in business systems, including rostering software, POS, CRM and Microsoft Office.
• Availability to work one weekend day per week.
• Willingness to undertake regular in-water teaching shifts delivering the State Swim program to children and adults.

Responsibilities

• Oversee the full scope of site operations including people leadership, rostering, facilities and safety compliance.
• Develop and motivate your team to deliver high-quality swimming lessons and a consistent customer experience.
• Identify opportunities to improve school performance and strengthen customer relationships.
• Lead hands-on teaching shifts as part of the State Swim program and participate in interstate onboarding when required.
• Collaborate with the wider State Swim network across Australia to share best practices.

Skills

People leadership

Team development

Customer focus

Safety compliance

Operations management

Scheduling/rostering

Communication

Adaptability

Problem solving

In-water teaching (on-site)

Education

Swim-teaching qualifications

Tools

Rostering software

POS

CRM

Microsoft Office

Job description

State Swim Pty Ltd is seeking an energetic Operations Manager for the Morphett Road swim school in Seacombe Gardens, SA. You’ll lead daily operations, develop your team and ensure a welcoming experience for swimmers and families.

You will oversee people leadership, rostering, facilities, safety compliance and customer engagement, with hands-on teaching shifts and one weekend day per week. Interstate onboarding may be required to adopt the State Swim approach across Australia.