Operations Manager (Site Manager / Store Manager)

State Swim; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

State Swim is expanding by acquiring In2Swim Swimming School in Brookvale and transitioning it into a State Swim facility. The Operations Manager will lead daily site operations, coach and develop staff, manage rostering and safety, and ensure a welcoming learning environment for families.

The role includes in-water teaching shifts and one weekend day per week, with interstate training during onboarding. You will oversee the learn-to-swim program initially and guide the school’s transition to

Qualifications

• Minimum four years of demonstrated management experience (operations/site/store).
• Experience recruiting, rostering and managing casual teams, including coaching and performance management.
• Willingness to undertake regular in-water teaching shifts and interstate travel for onboarding and training.

Responsibilities

• Oversee full scope of site operations, including people leadership, rostering, facilities and safety compliance.
• Deliver high‑quality swimming lessons and a welcoming experience for swimmers and families.
• Lead the transition of the school to State Swim programs and systems with training support from the network.

Skills

People leadership

Team development

Customer focus

Safety awareness

Problem solving

Tools

Rostering software

POS

CRM

Microsoft Office

Job description

Operations Manager (Site Manager / Store Manager)

State Swim has acquiredIn2Swim Swimming School in Brookvale, which will transition to a State Swim facility in early 2027. We’re seeking an energetic and drivenOperations Managerto lead the school’s daily operations and support our team and customers through this exciting change.

This is an opportunity to combine hands-on leadership with a meaningful purpose: helping people become stronger, safer swimmers.

About the role

As Operations Manager, you’ll oversee the full scope of site operations, including people leadership, rostering, facilities, safety compliance and customer engagement. You’ll develop and motivate your team to deliver high-quality swimming lessons and a welcoming, consistent experience for swimmers and their families.

You’ll initially oversee the current In2Swim learn-to-swim program and operating systems, then help guide the school’s transition to the State Swim program and systems. Throughout this process, you’ll receive training, guidance and support from our established network of sites across Australia.

This is a hands-on leadership role thatrequires regular in-water teaching shifts delivering the State Swim program, following training and the school’s transition.You will also be required to work one weekend day each week.

Your onboarding and training may include interstate travel to experience the State Swim approach firsthand and learn from our experienced teams.

About you

You’re energetic, customer-focused and passionate about the safety, wellbeing and education of children. You enjoy developing people, building a positive team culture and creating strong connections with your local community.

You may have experience as an Operations Manager, Facility Manager, Site Manager or Store Manager in retail or hospitality. Aquatic industry experience is highly desirable, but we also welcome experienced leaders who are ready to learn and take a hands-on approach.

Our values will guide how you lead each day. You putPeople Firstby supporting your team and caring for our swimmers and families. You believe a team isStronger Together, sharing knowledge and working with colleagues across our network. YouDo What’s Right, Not What’s Easy, particularly when it comes to safety and accountability, and strive to beBetter Tomorrow Than Todaythrough learning and continuous improvement.

What you’ll bring

At least four years of demonstrated management experience, ideally in an operations, facility, site or store management role.

Experience recruiting, rostering and managing casual teams, including coaching and performance management.

Confident leadership and the ability to engage, develop and motivate diverse teams.

A commitment to delivering high-quality service in a safe, welcoming and inclusive environment.

Strong organisational skills and the ability to prioritise competing operational needs.

Adaptability, accountability and a practical approach to solving problems and leading through change.

Proficiency in business systems, including rostering software, POS, CRM and Microsoft Office.

Availability towork one weekend day per week.

Willingness and ability toundertake regular in-water teaching shifts, delivering the State Swim program to children and adults.

Willingness and availability to undertake interstate travel as required for onboarding and training.

A positive and inclusive approach to team culture.

Experience in the swimming or aquatic industry and current swim-teaching qualifications will be highly regarded.

What State Swim can offer you

A full-time leadership role at our Brookvale swim school.

A competitive remuneration package based on your experience.

Structured onboarding and training in the State Swim program and systems.

Support and mentorship from experienced leaders across our Australian network.

The opportunity to play a key role in the school’s transition to State Swim.

Ongoing career development within a growing business.

A rewarding career helping your team and community build lifelong swimming and water safety skills.

Ready to make a splash?

For questions about the role, contact [e-mail] call(08) 9339 4***.