Swim School Manager: Lead Teams & Delight Families

Carlile Swim Operations Pty Ltd; Perth; Sur place; AUD 90 000 - 120 000; Plein temps

Résumé du poste

Carlile Swim is seeking a Swim School Manager to lead our Karrinyup centre in Perth, overseeing people, operations and performance, while championing teaching quality and exceptional family experiences across the program.

You will develop and empower your team, coach the leadership group, manage rostering, budgets and customer relationships, and stay hands-on with shifts to keep service standards high and safeguarding at the core.

Qualifications

• Proven experience leading, coaching and developing teams.
• Experience managing daily operations, staffing, rosters and performance.
• Strong customer service skills and the ability to build positive relationships.
• Commercial awareness and experience working towards operational and financial targets.
• Strong organisation, problem solving and decision making skills.
• A collaborative, proactive approach with a genuine commitment to safety and team culture.
• Experience within aquatics, swim schools, recreation or a similar environment will be highly regarded.

Responsabilités

• Lead, mentor and develop your centre leadership team and wider swim school team.
• Create a positive, inclusive and supportive team culture.
• Drive centre performance across enrolments, retention and operational targets.
• Champion consistent, high quality delivery of the Carlile Swim program.
• Oversee staffing, rostering, budgets and daily centre operations.
• Build strong relationships with families and ensure exceptional customer experiences.
• Lead by example through regular rostered shifts in the program.
• Champion safeguarding, workplace safety and continuous improvement.

Connaissances

Team leadership

Operations management

Customer service

Commercial awareness

Organization & problem solving

Safety & team culture

Aquatics experience

Description du poste

Carlile Swim is seeking a Swim School Manager to lead our Karrinyup centre in Perth, overseeing people, operations and performance, while championing teaching quality and exceptional family experiences across the program.

You will develop and empower your team, coach the leadership group, manage rostering, budgets and customer relationships, and stay hands-on with shifts to keep service standards high and safeguarding at the core.