Sustainability Admin Supervisor – Lead & Streamline Ops

Cleanaway Waste Management; City of Melbourne; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Attractive salary package

Career development opportunities

Paid parental leave

Employee discounts

EAP access

Job summary

Cleanaway Waste Management is seeking an organised administrator to oversee day-to-day operations, lead a small team, and ensure high-quality customer service. You will manage customer accounts, review data accuracy, and collaborate with internal teams to improve processes in a fast-paced environment.

The ideal candidate is hands-on, detail-oriented, and capable of guiding others while maintaining a positive team culture. This permanent full-time role is based in Dandenong South, VIC, Australia.

Qualifications

• Experience supervising a team.
• Strong customer service focus and communication skills.
• Excellent attention to detail and accuracy, especially with numbers.

Responsibilities

• Oversee day-to-day administrative operations and lead a small team.
• Provide guidance, coaching, and support to team members.
• Ensure high-quality customer service across phone and email enquiries.
• Oversee customer account setup and maintenance.
• Review data entry and ensure records are accurate and up to date.
• Build strong relationships with customers, stakeholders and internal teams.
• Identify opportunities to improve processes and efficiency.

Skills

Team supervision

Customer service

Attention to detail

Communication

Tools

Microsoft Excel

Job description

Cleanaway Waste Management is seeking an organised administrator to oversee day-to-day operations, lead a small team, and ensure high-quality customer service. You will manage customer accounts, review data accuracy, and collaborate with internal teams to improve processes in a fast-paced environment.

The ideal candidate is hands-on, detail-oriented, and capable of guiding others while maintaining a positive team culture. This permanent full-time role is based in Dandenong South, VIC, Australia.