Administration Team Leader

Cleanaway Waste Management; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Annual share plan

Novated leasing

Flu vaccinations

EAP access

Private health insurance discounts

Paid parental leave

Job summary

Cleanaway Waste Management is seeking an Administration Team Leader to lead the administration team, manage workloads and ensure accuracy and timeliness across operations. The role focuses on reporting, billing and driving efficiency with a hands-on leadership style.

You'll oversee KPIs, coordinate across Finance and other departments, and support workforce planning for multiple branches. The position offers opportunities to improve systems and develop a high-performing team in a dynamic

Qualifications

• Experience leading an administrative team or similar group.
• Hands-on leader with coaching and development skills.
• Strong Excel skills for reporting and data analysis.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Excellent problem-solving and communication abilities.

Responsibilities

• Lead, support and develop the administration team with clear direction and daily guidance.
• Prioritise workloads to meet deadlines, service requirements and KPIs.
• Provide hands-on support during busy periods for admin/ops tasks.
• Monitor performance, productivity and data quality with regular checks.
• Prepare and maintain reports, KPIs and billing data with Finance.
• Support workforce planning across branches ensuring consistent processes.
• Identify and implement practical system/process improvements.

Skills

Team leadership

Coaching & development

Data analysis

Communication

Time management

Tools

Excel

Job description

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.

The Opportunity

The Administration Team Leader is a hands-on leadership role responsible for supporting the administration team, managing daily workloads and ensuring work is completed accurately and on time. The role oversees team performance, systems, reporting and billing while identifying opportunities to improve processes and efficiency.

Key Responsibilities

• Lead, support and develop the administration team, providing clear direction, coaching and day-to-day guidance.
• Manage and prioritise team workloads to ensure deadlines, service requirements and operational KPIs are achieved.
• Take a hands-on approach by supporting daily administrative and operational activities during busy periods when required.
• Monitor team performance, productivity and quality, completing regular checks to maintain accuracy and compliance.
• Prepare and maintain operational reports, KPIs, billing information and performance data, working closely with Finance and other departments.
• Support workforce planning across multiple branches/locations, ensuring appropriate coverage and consistent administrative processes.
• Identify opportunities to improve systems and processes, implementing practical solutions that make administrative activities simpler, faster and more effective.

About You

• Previous experience in, a Team Leader or similar leadership role.
• A hands-on and approachable leadership style, with experience coaching, developing and supporting team members.
• Strong Microsoft Office skills, particularly Excel, with confidence using spreadsheets, reporting, data analysis and operational tracking.
• Experience with reporting, KPIs, data management and exposure to billing or finance-related administration.
• Strong organisational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Excellent problem-solving, communication and relationship-building skills, with the ability to work effectively across Operations, Finance and other teams.
• Strong attention to detail and confidence working across multiple systems, with experience supporting multiple locations or workforce planning considered advantageous.
• Attractive salary package
• Paid parental leave
• Great company benefits: Annual employee share plan offer, novated leasing, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more!

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing [e-mail].

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.

Vacancy no:525356
Work type:Permanent - Full Time
Location:Dandenong South VIC Australia
Categories:Management, Administration, Customer Service

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