Surveillance Operator — Casino Security (12-Month Contract)

Crown Resorts; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Staff meals on-site

F&B discounts

Accommodation discounts

Health & wellbeing discounts

Novated leasing

Recognition program

Job summary

Crown Resorts is seeking a Surveillance Operator for Crown Sydney on a 12-month maximum term contract. The role focuses on security, monitoring and incident response across the property, in collaboration with Gaming, Hotels, F&B, Events and Security Operations. A 24/7 rotating roster is involved.

Applicants should have an available 1AE Security Licence or willingness to obtain one, plus strong observation, communication and computer skills. Australia-wide working rights are required.

Qualifications

• Must hold or be willing to obtain a 1AE Security Licence.
• Experience in surveillance roles in gaming or hospitality is preferred.
• Excellent observation and communication skills.
• Strong computer skills across multiple systems.
• Strong casino maths aptitude or relevant qualifications.
• Must obtain Casino Special Employee Licence – Category B.

Responsibilities

• Maintain security and surveillance monitoring and alarms, remaining vigilant for incidents across the property.
• Support critical incident and emergency responses with command, control, coordination and communication protocols.
• Identify and report key incidents, anomalies and information relating to illegal or suspicious behaviour by patrons, visitors & staff.
• Proactively identify, manage and escalate excluded persons or other persons of interest requiring action.
• Monitor and analyse behavioural patterns to identify risks or anomalies.
• Analyse, investigate and provide accurate advice on security and surveillance incidents.
• Complete audits of gaming equipment and detect tampering or manufacturing defects.

Skills

1AE Security Licence

Surveillance experience

Observation skills

Communication skills

Computer skills

Casino maths

Probity clearance

Job description

Crown Resorts is seeking a Surveillance Operator for Crown Sydney on a 12-month maximum term contract. The role focuses on security, monitoring and incident response across the property, in collaboration with Gaming, Hotels, F&B, Events and Security Operations. A 24/7 rotating roster is involved.

Applicants should have an available 1AE Security Licence or willingness to obtain one, plus strong observation, communication and computer skills. Australia-wide working rights are required.