Casino Surveillance Specialist

Crown Resorts; Sydney; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Complimentary meals at staff canteen

Accommodation discounts across Crown

Health & wellbeing discounts

Job summary

Crown Sydney is seeking a detail-focused Surveillance Operator for a 12-month maximum term contract. You will conduct daily electronic monitoring to safeguard guests, visitors, residents and staff, collaborating with Gaming, Hotels, F&B and Events departments.

The role requires working a 24/7 rotating roster with day, night, weekend and public holiday shifts. Permanent rights in Australia are required for consideration.

Qualifications

• A 1AE Security Licence or willingness to obtain one.
• Experience in a similar Surveillance role is beneficial (gaming/hospitality valued).
• Strong observation and communication skills.
• Excellent computer skills across multiple systems and platforms.
• Aptitude in casino maths or relevant qualifications desired.
• Exceptional probity clearance and ability to obtain Casino Special Employee Licence – Category B.

Responsibilities

• Maintain security surveillance monitoring and alarms and stay vigilant for incidents.
• Support incident responses and assist Security Operations with command and coordination protocols.
• Identify and report incidents, anomalies and suspicious behaviour by patrons, visitors and staff.
• Identify and escalate excluded persons or persons of interest.
• Monitor and analyse behavioural patterns to identify risks or anomalies.
• Analyse, investigate and provide advice on security and surveillance incidents.
• Complete audits of gaming equipment and detect tampering or defects.

Skills

Security Licence

Surveillance experience

Observation skills

Computer skills

Casino maths

Probity clearance

Job description

Crown Sydney is seeking a detail-focused Surveillance Operator for a 12-month maximum term contract. You will conduct daily electronic monitoring to safeguard guests, visitors, residents and staff, collaborating with Gaming, Hotels, F&B and Events departments.

The role requires working a 24/7 rotating roster with day, night, weekend and public holiday shifts. Permanent rights in Australia are required for consideration.