Surface Drilling Product Specialist - Tech Support Training

Epiroc Group; Perth; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive remuneration

Mobility opportunities

Job summary

Epiroc in Perth is seeking a Product Specialist – Surface Drills to join our dynamic Product Support team. You will commission new equipment and provide expert technical support across SmartROC, FlexiROC and PowerROC rigs, ensuring safe, efficient operation.

You will develop and deliver training to customers and internal personnel, drive continuous product improvements, and travel to customer sites across Australia as needed.

Qualifications

• Australian recognised trade certificate is required.
• Experience in Technical Support or Drill Fitter roles preferred.
• Strong Epiroc product knowledge and troubleshooting.
• Excellent verbal and written communication skills.
• Willingness to travel frequently with short notice.

Responsibilities

• Commission new equipment and provide expert technical support.
• Deliver product familiarity training to customers and staff.
• Support after-sales activities and contribute to product improvements.
• Travel to customer sites across Australia as needed.

Skills

Verbal communication

Written communication

Documentation skills

Travel flexibility

Technical troubleshooting

Training delivery

Safety focus

Problem solving

Education

Australian recognised trade certificate

Tools

SmartROC

FlexiROC

PowerROC

Drill rigs knowledge

Job description

Epiroc in Perth is seeking a Product Specialist – Surface Drills to join our dynamic Product Support team. You will commission new equipment and provide expert technical support across SmartROC, FlexiROC and PowerROC rigs, ensuring safe, efficient operation.

You will develop and deliver training to customers and internal personnel, drive continuous product improvements, and travel to customer sites across Australia as needed.