Product Specialist

Epiroc Group; Perth; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive remuneration

Mobility opportunities

Job summary

Epiroc in Perth is seeking a Product Specialist – Surface Drills to join our dynamic Product Support team. You will commission new equipment and provide expert technical support across SmartROC, FlexiROC and PowerROC rigs, ensuring safe, efficient operation.

You will develop and deliver training to customers and internal personnel, drive continuous product improvements, and travel to customer sites across Australia as needed.

Qualifications

• Australian recognised trade certificate is required.
• Experience in Technical Support or Drill Fitter roles preferred.
• Strong Epiroc product knowledge and troubleshooting.
• Excellent verbal and written communication skills.
• Willingness to travel frequently with short notice.

Responsibilities

• Commission new equipment and provide expert technical support.
• Deliver product familiarity training to customers and staff.
• Support after-sales activities and contribute to product improvements.
• Travel to customer sites across Australia as needed.

Skills

Verbal communication

Written communication

Documentation skills

Travel flexibility

Technical troubleshooting

Training delivery

Safety focus

Problem solving

Education

Australian recognised trade certificate

Tools

SmartROC

FlexiROC

PowerROC

Drill rigs knowledge

Job description

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Product Specialist

Functional area: Service

Onsite or Remote: Hybrid

Country/Region: AU

City: Perth

Location: Perth, WA, AU, 6000

Company name: Epiroc

Date of posting: Jun 3, 2026

Epiroc is recognised today as a genuine global leader in innovative product engineering solutions along with an unmatched and continued commitment to providing world class solutions to its construction and mining customers.

Epiroc is now seeking proactive and highly motivated Product Specialist's – Surface Drills to join our dynamic and growing Product Support team. In this role, you will provide expert support across a broad range of equipment, including SmartROC, FlexiROC, and PowerROC C, D, and T Series rigs, as well as new-to-market top hammer and DTH blast drilling equipment.

As a Product Specialist, you will play a key role in commissioning new equipment, delivering technical expertise and after-sales support and driving continuous product improvement through detailed feedback to the factory. You will also be responsible for developing and enhancing the technical capabilities of both customers and internal personnel, ensuring safe, efficient, and productive operation of Epiroc drilling equipment.

This is a unique opening for someone with a strong background in technical product support to take on a dynamic role that gives you the opportunity to work at our facilities in Perth and at customer sites across Australia.

The successful applicant will have:

• A strong commitment to working safely and looking after your colleagues.
• An Australian recognised trade certificate.
• Experience in a similar Technical Support or Drill Fitter role.
• Expert level Epiroc product knowledge and technical troubleshooting skills.
• Previous experience delivering technical and product familiarity training.
• Excellent verbal and written communication skills.
• Ability to prepare comprehensive documentation.
• Passion to continuously improve.
• Flexibility to travel frequently and at times with short notice.

What Epiroc offer:

• Competitive remuneration packages and salary sacrificing.
• Support of a global company with mobility opportunities
• Internal and external training to help you thrive in your role

This is a rare opportunity for you to further build your career with Epiroc.Your passion belongs here!

We are an equal opportunity employer and encourage Women, Aboriginal, Torres Strait Islander peoples and people from culturally diverse backgrounds to apply.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.Learn more at www.epiroc.com