Supporter Relationships Data Assistant

environmentjobs.com; Waverley Council; On-site; AUD 40,000 - 52,000; Part time

Job summary

WWF-Australia is seeking a part-time Supporter Relationships Assistant to help manage data for mid-value giving and gifts in Wills. You will coordinate data operations across the CRM, with a focus on automation and continuous improvement to support fundraising goals.

You'll contribute to data quality, run hygiene processes, and collaborate with marketing, stewardship and events teams to grow and retain donors while ensuring compliance and accuracy.

Qualifications

• Experience building dashboards and lists in CRM systems.
• Ability to automate data tasks and improve processes.
• Strong data hygiene and accuracy in supporter records.

Responsibilities

• Build and execute data processes within the CRM to generate dashboards and lists for mid-value giving and gifts in Wills.
• Identify opportunities to streamline processes and implement automation.
• Run regular data hygiene to ensure high-quality supporter records.

Skills

Data management

Process automation

Attention to detail

Excel

CRM systems

Tools

Salesforce Nonprofit Cloud

Microsoft Excel

Job description

Join an amazing team of passionate people making a difference. Enjoy great benefits including a 9-day fortnight trial, work location flexibility, salary packaging (rebatable), health days and more.

• Workplace flexibility including org-wide 9 Day Fortnight trial commencing Feb 2026
• Sydney or Melbourne WWF-Australia Office location, Sydney preferred
• 12-month part-time, fixed-term contract (0.4 FTE, 15.2 hours per week)
• Join a diverse global network working for people and planet across 100 countries
• Work in a high-performing, values-driven organisation

You can find the full position description and selection criteria here.

About Us

WWF-Australia is an award-winning and innovative organisation determined to do things differently. We use our superpowers to partner in delivering nature-positive solutions, empowering communities, and halting climate change - in Australia, the Asia-Pacific region, the Southern Hemisphere, and globally. We are a values-driven organisation with a diverse global network working in 100 countries. We work as a catalyst with communities, First Nations, governments, businesses, innovators, and philanthropists towards our global mission: to build a world where people live and prosper in harmony with nature.

About the Role

The Supporter Relationships Assistant plays a key role in ensuring the smooth operation of data processes to support mid-value giving and gifts in Wills. This role is responsible for coordinating data operations with a strong focus on driving automation and continuous improvement.
This role also assists with the administration of estates and contributes flexibly to help the Supporter Relationships team across marketing, stewardship and event activities to grow and retain philanthropic donors.

Key Accountabilities

• Build and execute data processes within the CRM to generate dashboards and lists to support the delivery of both the mid-level giving and gift in Wills programs, ensuring accuracy, timeliness and compliance.
• Identify opportunities to streamline processes and automate manual data tasks, then collaborate to implement solutions.
• Run regular data hygiene processes to ensure high-quality and accurate supporter records.

Skills, Knowledge and Experience

• Highly organised and superior attention to detail, with a track record of meeting deadlines.
• Intermediate-level skills in Microsoft Excel and Salesforce Nonprofit Cloud to undertake data processing, import, extraction, manipulation and report building.
• Demonstrated ability to identify and implement process improvements, including automation.

Diversity & Safeguarding

WWF values diversity and is building a workforce that reflects the community we serve. WWF is an equal opportunity employer and Aboriginal & Torres Strait Islander peoples, people from culturally & linguistically diverse (CALD) backgrounds, sexuality and gender diverse (LGBTQIA+) community members, and people living with disabilities are encouraged to apply.

WWF-Australia is committed to acting with respect and upholding the human rights, welfare and dignity of all persons we employ, engage with or who are affected by our activities and work, with special regard for vulnerable individuals and children. As part of your employment, you will be required to undergo background checks relevant to your position (eg. Police Checks, Working with Children Checks, Reference Checks), abide by our safeguarding policies, and sign our Safeguarding Code of Conduct.

You can find the full position description and selection criteria here.

Closing Date: 11:59 PM, 11 October 2026

Contact: For any questions, please contact *******@wwf.org.au