Supporter Relationships Data Assistant

WWF-Australia; City of Melbourne; Hybrid; AUD 20,000 - 27,000; Part time

Job summary

WWF-Australia is seeking a part-time Supporter Relationships Assistant to manage data operations supporting mid-value giving and gifts in Wills. You will coordinate data processes, drive automation, and contribute to the data integrity of supporter records across the team.

Join a values-driven organisation with flexible workplace arrangements, based in Melbourne or Sydney, and contribute to conservation impact while supporting marketing, stewardship and events activities.

Qualifications

• Highly organised with superior attention to detail.
• Intermediate skills in Microsoft Excel and Salesforce NonProfit Cloud to undertake data processing, import, extraction, manipulation and report building.
• Demonstrated ability to identify and implement process improvements, including automation.

Responsibilities

• Build and execute data processes within the CRM to generate dashboards and lists to support the mid-value giving and gifts in Wills programs, ensuring accuracy, timeliness and compliance.
• Identify opportunities to streamline processes and automate manual data tasks, then collaborate to implement solutions.
• Run regular data hygiene processes to ensure high quality and accurate supporter records.

Skills

Attention to detail

Excel skills

Salesforce NonProfit Cloud

Process improvement

Tools

Excel

Salesforce NonProfit Cloud

Job description

Use your Excel, Salesforce and process improvement skills to help inspire supporters and protect our planet. Join a fun, supportive team where your work drives supporter engagement and conservation impact.

• Workplace flexibility including org wide 9 Day Fortnight trial commencing Feb 2026
• Sydney or Melbourne WWF-Australia Office location, Sydney preferred
• 12-month part time, fixed term contract (0.4 FTE, 15.2 hours per week)
• Join a diverse global network working for people and planet across 100 countries
• Work in a high performing, values-driven organisation

About Us

WWF-Australia is an award-winning and innovative organisation determined to do things differently. We use our superpowers to partner in delivering nature-positive solutions, empowering communities, and halting climate change - in Australia, the Asia-Pacific region, the Southern Hemisphere and globally. We are a values-driven organisation with a diverse global network of local organisations working in 100 countries. We work as a catalyst with communities, First Nations, governments, businesses, innovators, and philanthropists towards our global mission: to build a world where people live and prosper in harmony with nature.

About the Role

The Supporter Relationships Assistant plays a key role in ensuring the smooth operation of data processes to support mid-value giving and gifts in Wills. This role is responsible for coordinating data operations with a strong focus on driving automation and continuous improvement.

This role also assists with the administration of estates and contributes flexibly to help the Supporter Relationships team across marketing, stewardship and event activities, to grow and retain philanthropic donors.

Key Accountabilities

(Refer to Position Description for full list of Key Accountabilities)

• Build and execute data processes within the CRM to generate dashboards and lists to support the delivery of both the mid-level giving and gift in Wills programs, ensuring accuracy, timeliness and compliance.
• Identify opportunities to streamline processes and automate manual data tasks, then collaborate to implement solutions.
• Run regular data hygiene processes to ensure high quality and accurate supporter records.

Skills, Knowledge and Experience

(Refer to Position Description for full list of Selection Criteria)

• Highly organised and superior attention to detail, with a track record of meeting deadlines.
• Intermediate level skills in Microsoft Excel and Salesforce NonProfit Cloud to undertake data processing, import, extraction, manipulation and report building.
• Demonstrated ability to identify and implement process improvements, including automation.

Our Commitment to Diversity:

WWF values diversity and is building a workforce that reflects the community we serve. WWF is an equal opportunity employer and Aboriginal & Torres Strait Islander peoples, people from culturally & linguistically diverse (CALD) backgrounds, sexuality and gender diverse (LGBTQIA+) community members, and people living with disabilities are encouraged to apply.

Our Commitment to Safeguarding:

WWF-Australia is committed to acting with respect and upholding the human rights, welfare and dignity of all persons we employ, engage with or who are affected by our activities and work, with special regard for vulnerable individuals and children.

As part of your employment, you will be required to undergo background checks relevant to your position (eg. Police Checks, Working with Children Checks, Reference Checks), abide by our safeguarding policies, and sign our Safeguarding Code of Conduct.

Note that applicants require current unlimited working rights in Australia to be eligible for this role.

Closing Date:

11:59PM, 11 October 2026

Contact:

For any questions, please contact [e-mail]