Support Workers - Night Shift/Sleep Over Only

Ello care pty LTD; Central Coast Council; On-site; AUD 55,000 - 75,000; Full time

Job summary

Ello Care in Australia is seeking committed Support Workers for night shift and sleepover duties to assist participants with complex psychosocial needs. The role focuses on overnight support, maintaining routines and providing a calm, safe environment to promote independence and wellbeing.

Ideal candidates will hold a Disability Support qualification (Cert III/IV or equivalent), have NDIS compliance knowledge, strong communication skills and a valid First Aid/CPR certificate.

Qualifications

• Availability and reliability to work night shifts and sleepover shifts.
• Strong understanding of the NDIS Practice Standards, legislation and quality framework.
• Excellent written and verbal communication skills, including report writing.

Responsibilities

• Deliver high-quality, person-centred care in accordance with individualised care plans.
• Assist clients with evening and overnight routines, including personal care and medication management.
• Remain available and responsive throughout the night, including sleepover duties as required.
• Maintain accurate overnight records and communicate updates to the care team.
• Support emergency situations calmly and effectively if they arise during the shift.
• Demonstrate empathy, patience and respect for each individual's needs and preferences.
• Advocate for clients' rights and ensure their voices are heard.

Skills

Night shift

NDIS standards

Communication

Interpersonal skills

Education

Certificate III/IV in Disability Support

Job description

Support Workers - Night Shift/Sleep Over Only

Ello Care is a registered NDIS provider specialising in supporting individuals with psychosocial disabilities. We offer a unique approach to Supported Independent Living (SIL), where participants live in purpose-built, single-occupant homes designed to promote privacy, safety, and genuine independence.

Our SIL model moves away from traditional shared accommodation and instead focuses on creating calm, stable environments tailored to each participant’s needs. These homes allow individuals to maintain their own space while still receiving consistent, high-quality support.

We are currently seeking committed and experienced Support Workers who are specifically available for night shift and sleep over shifts to join our growing team.

This role is central to supporting participants with complex psychosocial needs during overnight hours, helping them maintain routine, feel secure and receive appropriate support throughout the night.

What You'll Be Doing

As a Support Worker at Ello Care, you will play a pivotal role in assisting individuals with disabilities to lead independent and meaningful lives. This position is specifically focused on night shift and sleepover support, providing care and assistance during overnight hours while maintaining a safe, comfortable and supportive environment. Your primary responsibility will be to provide tailored support to our clients, promoting their wellbeing, independence and quality of life.

Key Responsibilities

Delivering high-quality and person-centred care in accordance with individualised care plans.

Assist clients with evening and overnight routines, including personal care and medication management

Remain available and responsive throughout the night, whether for active support or sleepover shift

Maintain accurate overnight records and communicate relevant updates to the care team

Support emergency situations calmly and effectively if they arise during the shift

Demonstrating empathy, patience, and respect towards the unique needs and preferences of each individual.

Advocating for clients' rights and ensuring their voices are heard and valued.

Skills & Experience Required

Availability and reliability to worknight shifts and sleepover shifts

Strong understanding of the NDIS Practice Standards, legislation and quality framework

Excellent written and verbal communication skills, including report writing and incident management

Qualifications & Checks

Certificate III or IV in Disability Support or a related field (or willingness to obtain)

NDIS Worker Screening Check

Working with Children Check

Valid First Aid & CPR Certificate

Ability to work independently during overnight shifts

Excellent communication and interpersonal skills

Empathetic and compassionate nature, with a strong dedication to supporting others

Valid driver's license and access to a reliable vehicle