Support Worker - Hornsby

Achieve Australia; Sydney; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Free personal and financial counseling

Paid induction for frontline staff

Promotions from within

Job summary

Achieve Australia is seeking a Casual Disability Support Worker to provide person-centred care to people with disability across the Sydney area.

You will help clients achieve goals, assist with daily living, and support community participation while adhering to NDIS and safety guidelines.

The role includes training, supportive supervision, and opportunities for progression within Achieve Australia.

Qualifications

• Cert IV in Disability or Individual Support is required.
• Strong interpersonal and customer service skills are essential.
• Understanding of NDIS and Code of Conduct.
• Ability to transport clients in Achieve Australia vehicles.

Responsibilities

• Provide a respectful, safe environment for all clients.
• Assist with personal/physical care including grooming, toileting, meals and transport.
• Support use of aids and devices and other equipment as needed.
• Enable client participation in hobbies, relationships and community activities.
• Assist clients to access recreational and transport services, including Achieve vehicles.
• Advocate for clients and their families to engage with the community.
• Complete client documentation and update our client management system.

Skills

Interpersonal skills

Customer service

Problem-solving

NDIS knowledge

Code of Conduct

Education

Cert IV in Disability or Individual Support

Job description

01st September, 2026

Casual contract.

Working at Achieve is more than just a job.

Our team makes a real difference in people’s lives every day - and we make sure to support our staff too. We create a workplace where everyone feels safe to be themselves.

We welcome people from all backgrounds because we know that different experiences, languages, and cultures help us better support our clients and make Achieve stronger.

We’re committed to making sure everyone can take part - whether that’s through physical access or by making sure people feel included in how things are done and how decisions are made.

Achieve Australia is a for purpose community organisation that provides services to people with disability and an NDIS- registered provider.

About the role:

As a Disability Support Worker at Achieve Australia, your primary goal is to provide person-centered quality support services to people with a disability. You will support our clients to set and reach goals that are important to them and make decisions about how best to live the life they choose.

Role Responsibilities:

• Provide an enjoyable, respectful, and safe environment for all people we support.
• Provide personal/physical care and support to clients including, but not limited to, grooming, toileting, meal preparation and assistance, home support, transport and medication administration.
• Support the use of physical and communication aids and devices and other personal equipment where required.
• Provide support that will enable clients to participate successfully in individual interests, hobbies, and relationships in the community.
• Support clients to access recreational services, transport services, including public transport, taxis, Achieve Australia vehicles.
• Advocate for and assist clients, their families, and significant people in their lives to access and engage with community.
• Complete client documentation including writing case notes, updating our client management system, communication booklets, and medical documentation.

To be successful in this role, you will need:

• Relevant qualifications (minimum Cert IV in Disability or Individual Support).
• Strong interpersonal, role modelling, and customer service skills.
• Problem-solving abilities with an ability to adapt to changing environments.
• Understanding of and commitment to National Disability Insurance Scheme (NDIS) and Code of Conduct and Workplace Health and Safety.
• Awareness of human rights and challenges facing individuals with disabilities.
• Ability to transport clients in Achieve Australia vehicles (automatic gearbox) across the region.
• Experience in working with and supporting adults with complex disability needs.

Great employee benefits

• Free personal and financial counselling for you and your family.
• Regular training and support to succeed in your role, including paid induction for frontline staff.
• A strong record of promoting from within.

Achieve Australia takes safe hiring seriously.

We want to make sure the people we support are safe and well, and we expect all staff to help make that happen.

As part of applying for a job with us, you might need to go through some checks before you start. These could include things like:

• Reference checks
• National Police check
• NDIS Worker Check
• Working with Children check
• Verification of your right to work in Australia.

Please note that a criminal history does not automatically affect employment opportunities.

Accessibility and more information:

If you need any reasonable adjustments to help you apply, participate in the process and set you up for success, please reach out—we’re here to support you.

Reasonable adjustments are also available to support staff in their roles beyond recruitment.

If you’d like a copy of the role description, have questions about the role, or need help applying, please contact us at [e-mail] or call 02 9066 5550.

To learn more about Achieve Australia, visit our website: www.achieveaustralia.org.au